What are the responsibilities and job description for the Franchise Development Project Manager position at Five Iron Golf?
Description
Backed by Callaway Golf and Danny Meyer’s Enlightened Hospitality Investments, Five Iron blends world-class technology with hospitality-driven service across its sports bars, restaurants, and entertainment venues. With 35 locations open and more than 50 in the pipeline worldwide, the brand is expanding its reach while remaining rooted in innovation, inclusivity, and community connection.
5i is not your traditional country club. We aspire to establish a casual, relaxed environment for golfers and non-golfers alike. We are a fun and growing company with an urban vibe. We offer indoor golf simulation, lessons, golf fittings, events, and food and beverage service.
We are seeking a Franchise Development Project Manager who will own and manage the end-to-end process of opening new franchise stores. This role is responsible for guiding franchisees through site selection, design, construction, procurement, and close-out, ensuring each location meets Five Iron’s brand standards before transitioning to the Operations team. This person will work closely with Five Iron’s Development team that specializes in design and construction, so they do not need to be a subject matter expert but have a general understanding. They will also interface with other departments such as tech, culinary, marketing, etc. to ensure the franchisee is fully set up for success.
This role requires exceptional attention to detail, strong leadership, and the ability to hold multiple stakeholders accountable while maintaining polished, professional communication.
Key Responsibilities
General Skills:
Job Type: This position will be a full time exempt role
Hours: Will vary by week and will be more time consuming leading up to and during new openings
Location: East Coast
Salary: The salary range for this position will be $75,000-$85,000
Backed by Callaway Golf and Danny Meyer’s Enlightened Hospitality Investments, Five Iron blends world-class technology with hospitality-driven service across its sports bars, restaurants, and entertainment venues. With 35 locations open and more than 50 in the pipeline worldwide, the brand is expanding its reach while remaining rooted in innovation, inclusivity, and community connection.
5i is not your traditional country club. We aspire to establish a casual, relaxed environment for golfers and non-golfers alike. We are a fun and growing company with an urban vibe. We offer indoor golf simulation, lessons, golf fittings, events, and food and beverage service.
We are seeking a Franchise Development Project Manager who will own and manage the end-to-end process of opening new franchise stores. This role is responsible for guiding franchisees through site selection, design, construction, procurement, and close-out, ensuring each location meets Five Iron’s brand standards before transitioning to the Operations team. This person will work closely with Five Iron’s Development team that specializes in design and construction, so they do not need to be a subject matter expert but have a general understanding. They will also interface with other departments such as tech, culinary, marketing, etc. to ensure the franchisee is fully set up for success.
This role requires exceptional attention to detail, strong leadership, and the ability to hold multiple stakeholders accountable while maintaining polished, professional communication.
Key Responsibilities
- Serve as the primary project lead for franchise openings from site selection through turnover to Operations
- Manage project timelines and deliverables across multiple active franchise locations
- Coordinate with franchisees, architects, contractors, vendors, and internal teams
- Lead weekly status meetings with franchise groups and internal stakeholders
- Track progress and proactively identify and resolve risks, delays, and issues
- Ensure strict adherence to Five Iron design, construction, and brand standards
- Ensure the corporate team approves plans, materials, and procurement selections
- Manage procurement and vendor coordination to ensure consistency
- Maintain detailed project documentation and reporting
- Professionally represent Five Iron in all written and verbal communications
- Confidently and diplomatically push back when franchisees propose deviations from established standards
General Skills:
- Bachelor’s degree in Construction Management, Project Management, Business, or related field (preferred)
- 5 years of experience in project management, construction management, franchise development, or multi-unit retail/hospitality development ideally as a new store opening project manager
- Ability to juggle multiple projects and consistently deliver timely, effective results.
- Self-starter with a continuous improvement mindset; motivated to improve existing workflows and systems.
- Strong organization, communication, and problem-solving skills; comfortable pushing projects forward amid ambiguity.
- Proven experience managing multiple complex projects simultaneously
- Some understanding of design, construction, and build-out processes
- Experience working with franchisees or multi-unit operators strongly preferred
- Exceptional organizational and time-management skills
- Strong leadership presence and ability to run structured meetings
- Highly polished written and verbal communication skills
- Ability to balance collaboration with firm enforcement of brand standards
- Comfortable working in a fast-paced, high-growth environment
- (Nice to have) Project management tools (Asana) and Google Workspace
- Health, Dental, and Vision insurance
- Long and Short Term Disability
- Accident and Critical Illness Insurance
- 401K
Job Type: This position will be a full time exempt role
Hours: Will vary by week and will be more time consuming leading up to and during new openings
Location: East Coast
Salary: The salary range for this position will be $75,000-$85,000
Salary : $75,000 - $85,000