What are the responsibilities and job description for the Host/Hostess position at Five Iron Golf - Port Chester?
Overview
Backed by Callaway Golf and Danny Meyer’s Enlightened Hospitality Investments, Five Iron blends world-class technology with hospitality-driven service across its sports bars, restaurants, and entertainment venues. With 35 locations open and more than 50 in the pipeline worldwide, the brand is expanding its reach while remaining rooted in innovation, inclusivity, and community connection.
Our Hosts know that first impressions are everything. As a Host, your warm, friendly, welcoming personality will shine while greeting and seating guests, managing the waitlist, and accommodating reservations. When we’re on a wait, you’ll quote accurate times, engage guests in casual conversation, and encourage them to explore our iconic menu or beautiful bakery case, answering questions along the way. With pride and a passion for hospitality, you’ll help ensure every guest feels welcomed and cared for from start to finish.
Responsibilities
- Warmly greet guests creating a positive first impression
- Use a Golf Simulator SIM Map based on reservations and walk-ins.
- Provide accurately quoted wait times while managing reservations to support smooth guest flow
- You’ll play an important role in front of house operations, supporting teamwork to enhance the overall guest experience
- Answer phones with a sense of urgency, helping guests with general questions
- Follow instructions with attention to detail and consistency
- Demonstrate ownership of sidework and closing tasks
- Multitask and work well under pressure while maintaining cleanliness and organization
- Work with speed and efficiency in a fast paced, full-service restaurant
Experience
- Experience working in a fast-paced restaurant or hospitality environment preferred but not required.
- Familiarity with POS systems such as Aloha POS and Micros POS for efficient order processing preferred.
- Excellent customer service skills with the ability to engage guests warmly while managing multiple tasks simultaneously.
- Demonstrated ability to manage time effectively during busy shifts while maintaining attention to detail.
- Knowledge of food safety regulations and proper handling of food and beverages is essential.
Join us to be part of an energetic team dedicated to delivering exceptional guest experiences through expert beverage service!
Pay: From $17.50 per hour
Benefits:
- Employee discount
Work Location: In person
Salary : $18