Account Supervisor

500 Degrees Columbus, Ohio Metropolitan Area (Hybrid)

About 500°

At 500°, we believe great work starts with strong partnerships. We’re looking for an experienced Account Supervisor who thrives at the intersection of strategy, relationship building, and flawless execution. This role serves as the day-to-day leader for key client relationships, guiding projects from concept through completion while partnering closely with internal teams to deliver impactful creative solutions.

If you enjoy leading teams, solving complex challenges, and building trusted client relationships, we’d love to meet you.

What You'll Do

Lead Client Partnerships

• Serve as the strategic lead and trusted advisor for key client accounts.
• Develop a deep understanding of clients’ business goals, challenges, and opportunities.
• Provide proactive recommendations that deliver value beyond the immediate project scope.
• Build strong relationships while demonstrating 500°’s commitment to achieving client objectives.

Drive Project Excellence

• Own large, complex projects from start to finish.
• Manage timelines, deliverables, and client communications with minimal oversight.
• Ensure quality, consistency, and seamless execution across projects.
• Anticipate risks and proactively resolve issues before they impact work or relationships.

Present and Communicate with Confidence

• Lead client presentations and effectively communicate campaign strategies and creative recommendations.
• Serve as an expert in creative brief development and agency processes.
• Act as the primary liaison between clients and internal teams, advocating for both sides to ensure success.

Support Creative Production

• Attend and oversee photo shoots as needed.
• Partner with creative leadership to ensure assets meet brand standards and project objectives.
• Represent the agency professionally while clients are on set.

Lead and Develop Teams

• Provide direction, coaching, mentorship, and performance feedback to direct reports.
• Support onboarding and development plans for team members.
• Serve as an escalation point and provide backup support when challenges arise.
• Foster collaboration and contribute to a positive, high-performing culture.

Contribute to Agency Growth

• Partner with leadership to identify opportunities for organic account growth.
• Support new business efforts and help expand client relationships.
• Balance both strategic thinking and hands-on execution to drive results.

What You'll Bring

Required Qualifications

• Associate’s or Bachelor’s degree in Marketing, Communications, or a related field, or equivalent professional experience.
• 5 years of relevant experience, preferably within a marketing or creative agency environment.
• Strong understanding of creative workflows and project management.
• Excellent verbal, written, and presentation skills.
• Proficiency with Microsoft Office Suite.
• Exceptional organizational skills and attention to detail.
• Ability to thrive in a fast-paced, deadline-driven environment.
• Strong problem-solving skills and a proactive, self-motivated approach.

Preferred Qualifications

• Experience supporting retail or restaurant merchandising clients.
• Prior people leadership experience.
• Keynote proficiency.

Travel & Physical Requirements

• Ability to work effectively in a fast-paced, collaborative environment.
• Ability to sit, stand, and move throughout the workday.
• Willingness to travel approximately 15–20% as needed for client meetings, photo shoots, and industry events.

Why 500°?

At 500°, we create work that moves brands forward—and we do it together. You'll join a collaborative team that values curiosity, creativity, accountability, and strong client partnerships. If you're looking for an opportunity to lead meaningful work while helping shape the future of our clients and our agency, we'd love to hear from you.

500° is an equal opportunity employer. Duties and responsibilities may evolve as business needs change.