What are the responsibilities and job description for the Crew Member position at Five Guys New York?
Company Description Five Guys New York is a franchise owner and operator serving multiple territories across New York State, including New York City, Buffalo, Rochester, Albany, Syracuse, and surrounding areas. The company focuses on delivering high-quality burgers and fries in a clean, welcoming environment. Teams are encouraged to provide friendly, attentive service and create a positive experience for every guest. Five Guys New York values growth opportunities for team members and maintains an open, supportive workplace culture. Interested individuals can learn more about company updates and opportunities by following the brand’s channels or reaching out directly to the hiring team.
Role Description The Crew Member role is a full-time, on-site position located in New York, NY. Crew Members prepare and cook menu items to Five Guys standards, assemble orders accurately, and ensure food quality and safety at all times. Daily tasks include greeting guests, taking orders, handling payments, and answering questions in a courteous and efficient manner. Crew Members maintain a clean and organized dining and kitchen area, restock supplies, and follow all health and safety guidelines. The role also involves working as part of a team, supporting colleagues during peak hours, and upholding Five Guys’ commitment to exceptional customer service.
Qualifications
Role Description The Crew Member role is a full-time, on-site position located in New York, NY. Crew Members prepare and cook menu items to Five Guys standards, assemble orders accurately, and ensure food quality and safety at all times. Daily tasks include greeting guests, taking orders, handling payments, and answering questions in a courteous and efficient manner. Crew Members maintain a clean and organized dining and kitchen area, restock supplies, and follow all health and safety guidelines. The role also involves working as part of a team, supporting colleagues during peak hours, and upholding Five Guys’ commitment to exceptional customer service.
Qualifications
- Ability to deliver friendly, professional customer service, including clear communication and a positive attitude with guests and team members.
- Basic food preparation and handling skills, with attention to quality, consistency, and food safety procedures.
- Strong teamwork and collaboration skills, including willingness to assist in different stations as needed.
- Reliability and time management skills, with the ability to work full-time shifts, including evenings, weekends, and holidays.
- Capability to work in a fast-paced environment, stand for extended periods, and perform physical tasks such as lifting, bending, and cleaning.
- Prior experience in food service, hospitality, or retail is helpful but not required; training will be provided.
- Commitment to maintaining a clean, safe, and inclusive workplace that follows all company and regulatory standards.