What are the responsibilities and job description for the General Manager - Five Guys Gatlinburg position at Five Guys Burgers and Fries?
General Manager – Five Guys (Life’s Food Franchise)
Location: 815 1 Parkway, Gatlinburg, TN 37738, USA
Total Compensation: $64,000 – $70,000 Base Salary Performance Bonus Potential
About the Role
At Life’s Food, we are a locally owned franchisee group running high-volume restaurants for one of the country’s premier, iconic fast-casual brands. We don’t just hire managers—we partner with leaders who want to run a high-performance business. We’re looking for a high-energy \people person\ in Gatlinburg who leads from the front on the line during peak hours and keeps a sharp eye on store profitability.
The Life’s Food Advantage: A Bonus You Actually Control
Forget standard profit-sharing formulas designed by a corporate office. Our bonus program is simple and direct:
- No Rent or Overhead Penalties: Your bonus isn't cut by fixed costs like rent, taxes, or store insurance.
- Driven by Your Results: You are rewarded purely for what you can directly influence—labor efficiency, food waste, and daily store costs.
- Real Ownership: Run an efficient, tight shop, and you see the direct payoff in your paycheck every time.
What Else We Offer
- Company Car Program: Fully funded vehicle program available to high-performing, tenured GMs.
- Health & Financial Security: Comprehensive Health, Dental, Vision, and Disability insurance, plus a 401(k) with company match.
- Balanced Life & Support: Generous Paid Time Off (PTO), free shift meals, and dedicated team resources (including in-store chaplain support).
Key Responsibilities
- Lead the People: Recruit, coach, and inspire a top-notch crew. Stay active on the line alongside your team during peak rushes.
- Manage the Numbers: Take charge of your P&L by keeping labor schedules efficient and food waste low.
- Set the Standard: Drive high operational standards, food safety, and memorable customer experiences across your store.
Qualifications
- 2 years of leadership in high-volume fast-casual, QSR, or hospitality management.
- Solid financial sense with hands-on experience controlling labor and food costs.
- High-energy, coaching mindset with a track record of developing crew members.
- Flexibility to work a flexible schedule (days, nights, weekends) based on business needs.
Physical Requirements & Work Environment
With or without reasonable accommodation, team members must be able to:
- Stand and walk for up to 8 hours per shift (with scheduled breaks) on tile or non-slip floors
- Regularly lift and carry up to 50 lbs (e.g., potato bags, produce boxes, oil containers), including from floor to shoulder height
- Push and pull loaded carts, supply bins, and trash/grease receptacles
- Frequently bend, squat, kneel, and reach overhead or below waist level to stock, retrieve supplies, and clean
- Use hands repetitively, with the finger dexterity needed for the POS, food assembly, and wrapping
- Safely operate hot equipment (flat-top grills, fryers) and tolerate heat, steam, and hot oil
- Move between the hot cook line and cooler areas (walk-ins, outdoor delivery/trash areas)
- Work effectively in a fast-paced, high-volume, noisy kitchen
- Use close, distance, and peripheral vision to read tickets, monitor the grill, and run the register
- Communicate clearly with guests and teammates and follow safety instructions
Allergen Notice: We cook exclusively in peanut oil, and whole peanuts are served in-restaurant. Team members will regularly handle or be exposed to peanuts, peanut oil, and peanut dust.
Ready to run a top-tier restaurant backed by a supportive local operator? Apply today!
Life’s Food is a family-owned franchise group proudly operating over 33 Five Guys restaurants across the Carolinas and Tennessee. For three years running, our employees have recognized us as a \Great Place to Work,\ reflecting our commitment to creating a supportive and rewarding workplace. Learn more about www.lifesfood.net
Pay: $64000.00 - $70000.00 / year
Pay:
- Bonus pay
- Supplemental income
Benefits:
- Flexible schedule
- Paid time off
- Health insurance
- Dental insurance
- Vision insurance
- Life insurance
- Disability insurance
- 401(k)
- 401(k) matching
- Paid training
- Profit sharing
- Mileage reimbursement
Job Type: fulltime
Schedule:
- 10 hour shift
- Weekend availability
- Monday to Friday
- Day shift
- Night shift
- Overtime
- Other
- 8 hour shift
Education: High school degree
Work location: On-site
Gatlinburg. 815 1 Parkway, Gatlinburg, TN, 37738
Benefits:
Job Training, Free Lunch or Snacks, Employee DiscountsSalary : $64,000 - $70,000