What are the responsibilities and job description for the Brand Ambassador position at Five Guys Burgers and Fries?
Do you love working with people and creating experiences that make guests want to come back?
We’re looking for an energetic, outgoing Brand Ambassador to be a welcoming presence in our restaurant. You’ll connect with guests, support the team, promote our brand, and help ensure every visit is a great one.
What You’ll Do- Greet and engage guests with genuine, upbeat hospitality
- Check in with guests and anticipate their needs
- Handle guest questions, concerns, and feedback professionally
- Build relationships with guests and help create loyal customers
- Help maintain a clean, organized, and welcoming dining room
- Support the team during busy shifts
- Lead by example in hospitality and customer service
- Promote restaurant specials, events, and promotions
- Support community engagement and local events
- Bring energy, positivity, and a sense of urgency to every shift
- Friendly, outgoing, and comfortable talking with guests
- Passionate about hospitality and great customer service
- Positive, dependable, and team-oriented
- Strong communication skills
- Comfortable in a fast-paced restaurant environment
- Willing to take ownership and help wherever needed
Restaurant or customer-service experience is preferred.
Benefits & PerksBenefits may include flexible scheduling, employee meals, tips, advancement opportunities, training, and a fun, team-oriented work environment.
Join Our TeamIf you’re someone who naturally connects with people, brings positive energy, and takes pride in creating a great guest experience, we want to meet you.
Apply today to become our next Brand Ambassador!
Five Guys Burgers and Fries is one of America's most successful hamburger concepts, not just for its food, ranked the #1 burger in America by the Zagat survey, but also because of its employees.
We have a unique work environment where you're trained to work every position in the restaurant. From the register, to the grill, to morning prep and evening close, our crew members become a team working in all aspects of the restaurant.
We also have a unique crew bonus program that provides the opportunity to earn cash bonuses two times per week giving our crew members the opportunity to earn much higher incomes.
We have an open kitchen experience so it's fun and it's loud with lots of team communication. The crew's burger creation is part of the customer experience.