Account Manager

About FIU

Florida International University is a Top 50, preeminent public research university with 55,000 students from all 50 states and more than 140 countries, as well as an alumni network of more than 340,000. Located in the global city of Miami, the university offers more than 200 degree programs at the undergraduate, graduate and professional levels, including medicine and law. FIU faculty are leaders in their fields and include National Academy members, Fulbright Scholars and MacArthur Genius Fellows. A Carnegie R1 institution, FIU drives impactful research in environmental resilience, health and technology and innovation. Home to the Wall of Wind and Institute of Environment, FIU stands at the forefront of discovery and innovation. With a focus on student success, economic mobility and community engagement, FIU is redefining what it means to be a public research university.

Job Summary

Assist the Director of Marketing and Communications in coordinating and executing marketing and communications projects to advance the strategic goals of the Robert Stempel College of Public Health & Social Work. The Account Manager collaborates closely with faculty and leadership, ensuring consistency with brand standards and university guidelines.

• Writes and edits stories as assigned. Assists with the production and dissemination of other printed and online materials, including but not limited to e-blasts, social graphics, flyers, advertisements, and annual report stories.
• Assists the Director of Marketing & Communications in producing and publishing engaging social media content on Stempel College's owned channels, including Instagram, LinkedIn, X and Facebook. Monitors conversations across all channels and engages with audiences. Analyzes and reports on performance metrics related to social media efforts.
• Supports events hosted by the college, including conferences, seminars, photoshoots, workshops, and trainings. Collaborates with Strategic Communications, Government & External Affairs on an as needed basis.
• Coordinates and supports staffing photo and video shoots.
• Handles confidential and sensitive information with a high level of discretion and professionalism.
• Stays current on the latest trends, technologies, and emerging tools, including approved AI tools, and provides recommendations to improve marketing and communications efforts in compliance with university guidelines.
• Manages website content updates and publishing on the Stempel College and FIU websites through the content management system.
• Leads the planning and creation efforts of basic visual content for digital and print communications, including simple social media graphics, flyers, and collateral materials.
• Works closely with faculty, staff, leadership, and other internal stakeholders to gather information, develop content, and secure approvals. Ensures content information and links are current and accurate.
• Ability to manage multiple deadlines and shifting priorities in a fast-paced communications environment. Incumbent must lead and conduct interviews with faculty, staff, students, or community members to develop clear, accurate and engaging stories.

Minimum Qualifications

• Bachelor's degree in Marketing, Media/Public Relations, Communications or appropriate degree and three (3) years of experience in a related field.

Desired Qualifications

• Experience in content creation (copy, graphics, etc.), and social media analytics (including reporting performance and engagement) for different platforms, including Instagram, Facebook, Linkedin, Etc.
• Bilingual (Spanish/English): written and verbal competence to translate documents and to communicate with a Hispanic population.
• Experience working with content management systems (CMS) to publish stories on the colleges and university websites and make updates as needed.
• Familiarity with AP style and strong proofreading skills.

Job Category

• Administrative

Advertised Salary

• $50,000 - $60,000

Work Schedule

• Begin time: 8:30 AM
• End time: 5:00 PM

Pre-Employment Requirements

• Criminal Background Check

Other Information

• Ability to travel internationally.

How To Apply

Prospective Employee

If you have not created a registered account, you will be asked to create a username and password for use of the system. It is recommended that you provide an active/valid e-mail account as that will be the main source of communication regarding your status within the process. In this account, you are able to track your applicant status in "My Applications".

To be considered eligible for the position as an internal candidate, departmental staff must meet minimum requirements of the position and be in good performance standing.

Before you begin the process, we recommend that you are prepared to attach electronic copies of your resume, cover letter or any other documents within the application process. It is recommended that you combine your cover letter and resume/curriculum vitae into one attachment. Attached documents should be in Microsoft Word or PDF format. All applicants are required to complete the online application including work history and educational details (if applicable), even when attaching a resume.

*This posting will close at 12:00 am of the close date.

How To Apply

Current Employee

As a current employee, you must log into Employee Self Service (ESS) to apply for this and any other internal career opportunity of interest. In this account, you are able to track your applicant status in "My Applications".

To be considered eligible for the position as an internal candidate, departmental staff must meet minimum requirements of the position and be in good performance standing.

Before you begin the process, we recommend that you are prepared to attach electronic copies of your resume/ curriculum vitae, cover letter or any other documents within the application process. It is recommended that you combine your cover letter and resume into one attachment. Attached documents should be in Microsoft Word or PDF format.

*This posting will close at 12:00 am of the close date.

Disclosures

Clery Notice

In compliance with the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, the University Police department at Florida International University provides information on crimes statistics, crime prevention, law enforcement, crime reporting, and other related issues for the past three (3) calendar years. The FIU Annual Security report is available online at: https://police.fiu.edu/download/annual-security-fire-safety-report/.

To obtain a paper copy of the report, please visit the FIU Police Department located at 885 SW 109th Avenue, Miami, FL, 33199 (PG5 Market Station).

Pay Transparency

Florida International University will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.

Notice of Non-Discrimination

FIU is a State University System of Florida member, Equal Opportunity, Equal Access, and Affirmative Action Employer for individuals with disabilities and veterans. All qualified applicants will receive consideration for employment decisions, programs, and events without regard to race, color, religion, sex, age, national origin, disability, or protected veteran status. For inquiries regarding non-discrimination, contact FIU's Office of Civil Rights at 305.348.2785 or email ocr@fiu.edu.

Reasonable Accommodation Statement

• Should you need an ADA accommodation to participate in a University event, program, or activity or need to request materials in an accessible format, please contact FIU's Office of Civil Rights (OCR) at 305-348-2785 or accommodations@fiu.edu. All requests for ADA accommodation or accessible materials for this event must be submitted to OCR at least seven (7) business days prior to the event or at the earliest possible opportunity.