What are the responsibilities and job description for the Client Service Coordinator position at Fitzpatrick Lentz & Bubba, PC?
Company Overview
Are you organized, personable, and looking to launch your career in a professional legal environment? Fitzpatrick Lentz & Bubba is a well-established law firm seeking a motivated Client Services & Legal Support Coordinator to serve as a key point of contact for clients and provide essential support across our practice groups.
This is a fantastic opportunity for a recent graduate who is eager to learn, thrives in a fast-paced setting, and wants to make a real impact from day one. You’ll gain hands-on exposure to legal operations, client relations, and administrative best practices, all within a collaborative team that values your contributions.
What You’ll Do
Client Intake & Communication
- Be the first point of contact for clients and manage all incoming calls with professionalism and warmth
- Guide new inquiries through the intake process, connecting them with the right team members
- Send timely confirmation emails and maintain clear, consistent communication with prospective clients
- Collect required documentation and payment from new clients, and assist with onboarding when they arrive
File & Matter Management
- Open new client matters in the firm’s system, including creating matter forms and running conflict checks
- Scan and profile physical documents; flag any potential conflicts to the appropriate attorney
- Manage file closings: generate review lists, coordinate with attorneys, and process closure in the systems
- Handle end-of-matter tasks: send retention notices, process final billing adjustments, and return excess retainer funds to clients
- Maintain an organized file room following large batch closings
Legal & Administrative Support
- Assist legal administrators with day-to-day tasks, including scanning, copying, profiling, and court prep
- Support discovery profiling and assist with billing questions, time entry issues, and finance-related inquiries
- Attend estate signings as a witness (approximately 2 per week) across our Center Valley and Allentown offices
- Pitch in wherever needed, as this role is a real team player position
Who We're Looking For
- Recent graduate or early-career professional ready to grow in a legal environment
- Excellent communicator who is comfortable on the phone, over email, and in person with clients
- Highly organized with a strong attention to detail and the ability to juggle multiple priorities
- Tech-comfortable; experience with legal software is a plus, but not required
- Dependable, proactive, and genuinely excited to contribute to a team
- Flexible to work across two office locations (Center Valley & Allentown) as needed
Why Fitzpatrick Lentz & Bubba
We’re a firm that invests in our people. You’ll join a supportive team where your work genuinely matters, you’ll learn from experienced attorneys and legal professionals, and you’ll build a foundation for a long-term career in law.
Pay: $23.00 - $25.00 per hour
Benefits:
- 401(k)
- 401(k) 4% Match
- 401(k) matching
- Dental insurance
- Employee assistance program
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Parental leave
- Professional development assistance
- Vision insurance
Work Location: In person
Salary : $23 - $25