What are the responsibilities and job description for the Spa Receptionist position at Fitness Formula Clubs (FFC)?
Benefits:
As a Spa Receptionist at FFC, you’ll be the friendly face that welcomes our members and guests, ensuring their experience is nothing short of exceptional. You’ll be responsible for maintaining a clean, safe, and inviting environment while providing top-notch customer service that reflects FFC’s core values.
Position: Spa Receptionist
Job Type: Part-time
Location: FFC Elmhurst
Required Shifts: Weekday evenings from 4 - 9 PM and Saturday 9:30 - 5:30 PM
Compensation: $15.40 per hour
Duties and Responsibilities:
- Training & development
- Vision insurance
- Dental insurance
- Employee discounts
As a Spa Receptionist at FFC, you’ll be the friendly face that welcomes our members and guests, ensuring their experience is nothing short of exceptional. You’ll be responsible for maintaining a clean, safe, and inviting environment while providing top-notch customer service that reflects FFC’s core values.
Position: Spa Receptionist
Job Type: Part-time
Location: FFC Elmhurst
Required Shifts: Weekday evenings from 4 - 9 PM and Saturday 9:30 - 5:30 PM
Compensation: $15.40 per hour
Duties and Responsibilities:
- Welcome with Warmth: Greet members by name with a smile, creating a positive first impression
- Maintain a Pristine Space: Keep the spa’s front desk, and tanning areas (if applicable) spotless and organized
- Professional Communication: Answer incoming calls and direct them with professionalism and care
- Appointment Management: Coordinate with spa staff to manage bookings, ensuring seamless scheduling
- Handle Transactions: Process payments accurately and maintain a balanced cash drawer at the end of each shift
- Client Connection: Make reminder and confirmation calls to ensure clients are well-informed about their appointments
- Be an Expert: Educate clients on Recovery Lounge services, including the medical benefits and precautions, and guide them in selecting the best products and services for their needs
- Respond & Support: Address members’ questions and concerns and provide additional support to other departments as needed
- Insurance: Dental, and Vision through Blue Cross Blue Shield of Illinois
- 401K: Company match
- Fitness Education: Discounts on certifications (e.g., Pilates, Yoga, Personal Trainer).
- Continued Education: Access to FFC University courses and discounted certifications.
- Club Membership: Complimentary access to all FFC locations.
- Discounts: 25% off Spa, Retail, and Fitness classes.
- Employee Appreciation: Programs and benefits like Pet Insurance, T-Mobile discounts, and more.
- Inclusive Culture: A welcoming and diverse team environment.
Salary : $15