What are the responsibilities and job description for the Spa Receptionist position at Fitness Formula Clubs (FFC)?
Benefits:
As a Spa Receptionist at FFC, you’ll be the friendly face that welcomes our members and guests, ensuring their experience is nothing short of exceptional. You’ll be responsible for maintaining a clean, safe, and inviting environment while providing top-notch customer service that reflects FFC’s core values.
Position: Spa Receptionist
Job Type: Part-time (Evenings and Weekends)
Location: FFC Elmhurst
Compensation: $15 per hour
Duties and Responsibilities:
Our Purpose:
"To enhance the lives of our members and guests by improving their overall health and well-being." Our members, guests, and staff are as diverse as the city we call home. We are "Chicago from Day One," committed to building a respectful and inclusive community.
- 401(k)
- Dental insurance
- Employee discounts
- Training & development
- Vision insurance
As a Spa Receptionist at FFC, you’ll be the friendly face that welcomes our members and guests, ensuring their experience is nothing short of exceptional. You’ll be responsible for maintaining a clean, safe, and inviting environment while providing top-notch customer service that reflects FFC’s core values.
Position: Spa Receptionist
Job Type: Part-time (Evenings and Weekends)
Location: FFC Elmhurst
Compensation: $15 per hour
Duties and Responsibilities:
- Welcome with Warmth: Greet members by name with a smile, creating a positive first impression
- Maintain a Pristine Space: Keep the spa’s front desk, and tanning areas (if applicable) spotless and organized
- Professional Communication: Answer incoming calls and direct them with professionalism and care
- Appointment Management: Coordinate with spa staff to manage bookings, ensuring seamless scheduling
- Handle Transactions: Process payments accurately and maintain a balanced cash drawer at the end of each shift
- Client Connection: Make reminder and confirmation calls to ensure clients are well-informed about their appointments
- Be an Expert: Educate clients on Recovery Lounge services, including the medical benefits and precautions, and guide them in selecting the best products and services for their needs
- Respond & Support: Address members’ questions and concerns and provide additional support to other departments as needed
- Insurance - Dental and Vision insurance through UnitedHealthcare
- 401K - with company match
- We provide fitness instructor training and significant discounts on these educational programs (Pilates, Group Fitness, Personal Trainer, Yoga)
- Complimentary Club Membership to use any of our FFC locations!
- Open Door Policy - Your managers and the corporate team all have an open door policy
- Diverse and Inclusive Culture - Our team is composed of people from different walks of life who bring their thoughts, ideas, and perspectives to form a welcoming environment
- 25% discounts on Spa, Retail, and Fitness classes for all employees
- Employee appreciation programs
- Various fringe benefits such as Nationwide Pet Insurance, Ventra Benefit Program (pre-tax dollars), T-Mobile Unlimited Talk, Text, and Data, phone plans for only $30 per line (up to 4 lines) and more
Our Purpose:
"To enhance the lives of our members and guests by improving their overall health and well-being." Our members, guests, and staff are as diverse as the city we call home. We are "Chicago from Day One," committed to building a respectful and inclusive community.
Salary : $15
