What are the responsibilities and job description for the Fitness Customer Service Associate position at Fitness Expo?
Fitness Customer Service Associate
Fitness Expo – Metairie, LA
Starting Pay: $16/hour Commission Opportunities
Job Type: Full-Time (Part-Time Considered)
Love Fitness? Enjoy Talking to People?
Fitness Expo is looking for a friendly, outgoing, and organized individual to join our Metairie showroom team!
We've been helping customers with their home fitness needs for over 45 years, and we're looking for someone who genuinely enjoys connecting with people, has an interest in health and fitness, and takes pride in providing great customer service.
This is a combination of customer relations, showroom assistance, and light administrative work, with opportunities to earn sales commissions and grow within the company.
What You'll Do
- Reconnect with previous customers by phone and email to check in, maintain relationships, and invite them back to our showroom.
- Welcome showroom visitors and assist customers with their fitness equipment needs.
- Follow up on customer inquiries and help maintain organized customer records.
- Learn about our fitness equipment and assist with showroom sales, earning commissions on qualifying sales.
- Help keep our showroom neat, organized, and welcoming.
- Stay productive, take initiative, and assist with daily showroom responsibilities.
Who We're Looking For
- Friendly, personable, and genuinely enjoys talking to people.
- Has an interest in health, fitness, and exercise.
- Excellent phone etiquette and communication skills.
- Organized, dependable, and comfortable working independently.
- Comfortable using computers, email, and basic office programs.
- Previous customer service, receptionist, hospitality, retail, or fitness-related experience is a plus.
Sales experience is NOT required! We're looking for the right personality and attitude. We'll provide the product training!
What We Offer
- Starting pay of $16/hour
- Opportunities to earn sales commissions
- Full-time position with part-time considered
- 401(k), paid holidays, and group insurance co-op package for eligible employees
- Hands-on training in fitness equipment
- Opportunity for increased sales responsibilities and earning potential based on interest and performance
- An established, locally owned company with over 45 years in business
Interested? We'd Love to Hear From You!
Apply through Indeed with your resume and tell us a little about yourself and your interest in fitness.
Interviews are by appointment only. Please do not visit the showroom regarding employment opportunities without a scheduled interview.
Pay: From $16.00 per hour
Expected hours: 40.0 – 48.0 per week
Benefits:
- 401(k)
- 401(k) matching
- Health insurance
- Paid time off
Work Location: In person
Salary : $16