What are the responsibilities and job description for the General Manager - Indian Trail position at Fitness Connection?
Build a high-energy sales culture, drive membership growth, and help more people take the first step toward healthier lives.
About the Role
Fitness Connection is looking for a General Manager to lead one club location and deliver a high-impact, member-first experience. This role drives results across sales, operations, and team performance while building a culture where people feel welcome and challenged to grow.
You will partner with the Area Manager to develop talent, drive performance, and bring our mission to life - inspiring the people we serve to build healthier lives through value-rich experiences. This is a hands-on leadership role balancing performance expectations with people-first leadership.
What Success Looks Like
- Members feel welcome, supported, and motivated to come back.
- Teams are engaged, developed, and delivering results.
- The club meets or exceeds sales and performance goals.
- Leaders operate with accountability, ownership, and integrity.
- The environment reflects both high standards and genuine care.
Base Salary:
$60,000 - $75,000 annually, based on experience and qualifications
Performance Bonus:
Monthly bonus opportunity tied to club performance, including but not limited to:
Membership sales and revenue growth.
Member satisfaction.
Target bonus potential: $12,000 to $15,000 annually, with top performers having the potential to exceed targets.
Total Compensation (On-Target Earnings):
$72,000 to $90,000 or more
Benefits and Perks
- Medical, dental, and vision insurance
- Paid time off and holidays
- Complimentary gym membership
- Employee discounts on services and programs
- Career growth and advancement opportunities within a growing organization
What You Will Do
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Drive Revenue & Performance |
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Build Winning Teams |
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Deliver Member-Engaging Club Experience |
Set the Standard |
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Schedule and Work Environment
This role requires a flexible schedule aligned to club needs, including early mornings, evenings, weekends, and some holidays.
- Schedules are planned in advance where possible
- Focus is on leadership presence during key business hours
- Some clubs are open 24 hours - success comes from building a strong team.
About Fitness Connection
Fitness Connection is a full-service, all-inclusive health club built for real people chasing real results. We deliver a high-value experience with premium-level amenities without the exclusivity. We create spaces where members can show up, put in the work, and see real results.
Equal Opportunity and Accommodations
Fitness Connection is committed to equal opportunity for all applicants and teammates. The company will provide reasonable accommodations for known physical or mental disabilities or known medical conditions, consistent with legal obligations, and will engage in a timely, good-faith interactive process to determine effective accommodations where appropriate.
#FCmanagers
Qualifications:What You Will Bring
Sales and Revenue Leadership
- Proven track record of consistently meeting or exceeding sales or revenue targets in a fitness, retail, hospitality, or high-volume service environment.
- Experience driving membership, service, or sales and improving conversion.
- Demonstrated ability to coach and develop a team to improve sales performance.
- Experience managing meaningful revenue targets, such as $125K or more per month.
Financial and Results Management
- Experience managing individual and team sales targets, revenue, payroll/labor, and KPIs
- Strong ability to analyze performance data, identify trends, and take action quickly
- Accountability for delivering business results
People Leadership and Talent Development
- Experience leading, hiring, and developing teams in a fast-paced, performance-driven environment
- Proven ability to coach and improve employee performance and build leadership capability.
- Demonstrated ability to select, train, and coach high-performing sales professionals
- Experience leading teams of 8 or more employees.
Business and Operational Excellence
- Experience managing day-to-day operations in a high-volume environment
- Ability to maintain facility standards and operational consistency
- Experience overseeing scheduling, workflow, and operational consistency.
Communication, Problem Solving, and Influence
- Strong communication and leadership skills
- Demonstrated ability to make decisions quickly, solve problems independently, and operate under pressure
- Experience managing conflict, performance issues, and team alignment.
Requirements
- High school diploma or GED required; college degree preferred.
- External hires: 12 or more months of club management experience with proven results.
- Internal candidates: 6 or more months as a Sales or Operations Manager in good standing.
- Knowledge of fitness industry and multi-function club operations.
- Proficiency with Microsoft Office; ability to learn new systems quickly.
- Valid driver's license and background check required.
- Occasional travel may be required.
Salary : $12,000 - $15,000