What are the responsibilities and job description for the Assistant Dental Office Manager position at FITCHBURG SMILES PLLC?
We are looking for an organized and patient-focused Dental Office Manager to lead our day-to-day operations. In this role, your primary focus will be optimizing clinical schedules, managing patient flow, presenting treatment plans, and leading our front-desk staff.
MANDATORY REQUIREMENT: Applicants must have a minimum of 3 years of direct experience working as a Dental Office Manager. Applications without prior dental office management experience will not be considered.Key Responsibilities
Patient Care & Treatment Planning
- Present comprehensive treatment plans and payment options to patients with clarity and care.
- Guide patients through their care journey, answering questions and addressing concerns to ensure high patient retention.
- Coordinate with clinical staff (dentists, hygienists, assistants) to maintain exceptional quality of care.
Schedule Optimization & Daily Operations
- Oversee and actively manage the practice schedule to maximize daily production and minimize downtime.
- Lead daily huddles and coordinate front-desk flow for a smooth patient check-in and check-out experience.
- Manage staff schedules, administrative workflows, and team communication.
Billing Partner Liaison & Compliance
- Serve as the main point of contact for our third-party billing company (passing along daily patient collections, day-end balance reports, and insurance details).
- Collect co-pays, patient portions, and over-the-counter payments at time of service.
- Maintain strict adherence to HIPAA, OSHA, and safety protocols within the office.
Salary : $26 - $31