What are the responsibilities and job description for the Technology Sales Consultant position at Fisher's Technology?
Description
Fisher's Technology
Fisher’s mission is to make our customers extremely happy through technology offerings and services that maximize business efficiency and performance. And we do all that while having a great time and loving our work. Fisher's Technology has been selected as one of the “Best Places to Work in Idaho” for the last sixteen years.
Fisher’s is a leading technology provider in Idaho, Montana, Utah, & Washington to help businesses perform at the top of their game. We manage IT environments (servers, cloud environments, network equipment, computers, mobile devices, applications, Cloud, VoIP, and internet services), sell and service office equipment (from Canon, Konica Minolta, HP, OCE and many others), and streamline business operations with electronic document management and related software solutions. Learn more at www.fisherstech.com.
Position Summary
The Technology Sales Consultant role is focused on outside sales and responsible for generating new business for Managed IT and telephony services. This position focuses exclusively on prospecting, lead generation, and closing new accounts. As a Technology Sales Consultant, you will earn commissions along with a base salary, act as a trusted advisor, identifying client needs and presenting solutions from the service catalog, and driving revenue growth. Success in this role is measured by new client acquisition, sales performance, and alignment with company values and strategic goals.
Work-Related Competencies
To perform the job successfully, an individual should demonstrate the following competencies that are specific to this job:
50% Prospecting and Lead Generation
Maintain product and industry knowledge
Complete sales training and certifications
5% Administrative
60% Deliver Exceptional Sales Performance
Skills and Qualifications
Fisher's Technology
Fisher’s mission is to make our customers extremely happy through technology offerings and services that maximize business efficiency and performance. And we do all that while having a great time and loving our work. Fisher's Technology has been selected as one of the “Best Places to Work in Idaho” for the last sixteen years.
Fisher’s is a leading technology provider in Idaho, Montana, Utah, & Washington to help businesses perform at the top of their game. We manage IT environments (servers, cloud environments, network equipment, computers, mobile devices, applications, Cloud, VoIP, and internet services), sell and service office equipment (from Canon, Konica Minolta, HP, OCE and many others), and streamline business operations with electronic document management and related software solutions. Learn more at www.fisherstech.com.
Position Summary
The Technology Sales Consultant role is focused on outside sales and responsible for generating new business for Managed IT and telephony services. This position focuses exclusively on prospecting, lead generation, and closing new accounts. As a Technology Sales Consultant, you will earn commissions along with a base salary, act as a trusted advisor, identifying client needs and presenting solutions from the service catalog, and driving revenue growth. Success in this role is measured by new client acquisition, sales performance, and alignment with company values and strategic goals.
Work-Related Competencies
To perform the job successfully, an individual should demonstrate the following competencies that are specific to this job:
- Communication Skills: The ability to express ideas clearly and persuasively in both verbal and written formats is essential. This competency includes active listening, adapting messaging to different audiences, and maintaining timely, accurate communication with clients and internal teams to ensure alignment and trust throughout the sales process.
- Customer Focus: Building strong, trust-based relationships with prospects is critical. This involves understanding client business challenges, aligning solutions to meet those needs, and delivering a positive experience at every stage of the sales cycle to foster long-term satisfaction and credibility.
- Prospecting & Lead Generation: Success in this role depends on proactively identifying and qualifying new business opportunities. This competency requires using multiple channels—such as calls, emails, networking, and social platforms—to generate leads and maintain a disciplined, consistent approach to pipeline development.
- Negotiation & Closing Skills: The ability to clarify interests and positions of all parties, handle objections professionally, and close deals confidently within defined timelines is key. Effective negotiation ensures mutually beneficial outcomes while maintaining integrity and professionalism in pricing and contract discussions.
- Planning & Organization: Strong organizational skills are necessary to prioritize activities that maximize revenue opportunities. This includes managing time efficiently across prospecting, meetings, and follow-ups, as well as maintaining accurate CRM records and reliable sales forecasts to support decision-making.
- Business Acumen: A deep understanding of Managed IT and telephony solutions, combined with awareness of industry trends and competitive dynamics, is vital. This competency also involves applying financial and operational insights to tailor proposals that resonate with client needs and deliver measurable value.
- Resilience & Adaptability: The ability to maintain performance under pressure, handle rejection constructively, and adjust strategies based on feedback and market conditions is essential. Resilient sales professionals remain focused on goals while adapting to changing circumstances with agility.
- Ethical Conduct & Integrity: Upholding company policies, legal requirements, and ethical standards is non-negotiable. This includes representing the organization professionally in all interactions, safeguarding confidential information, and ensuring compliance with all applicable laws and regulations.
50% Prospecting and Lead Generation
- Identify and qualify new prospects
- Execute outreach strategies (calls, emails, networking)
- Conduct discovery meetings and solution presentations
- Negotiate contracts and close deals
Maintain product and industry knowledge
Complete sales training and certifications
5% Administrative
- Update CRM and prepare reports
- 35% - Achieve annual new business sales targets for Managed IT and Telephony services
- 30% - Develop and maintain a robust pipeline of qualified leads
- 20% - Deliver proposals and close deals within defined sales cycle timelines
- 10% - Upsell/Cross-sell additional services during initial engagement
- 5% - Complete professional development goals (Sales Certs/Product Training)
60% Deliver Exceptional Sales Performance
- Proactively identify and pursue new business opportunities
- Manage the full sales cycle from prospecting to closing
- Clearly communicate value propositions and pricing
- Keep management informed of pipeline, forecasts, and market trends
- Maintain accurate CRM updates and pipeline reporting
- Provide feedback on competitive landscape and client needs
- Represent the company ethically and professionally
Skills and Qualifications
- Education - Bachelor's degree in Business, Marketing, IT, or equivalent experience
- Sales Skills - Prospecting, consultative selling, negotiation, closing
- Technical Knowledge - Understanding of Managed IT, telephony, cyber security, and other related services
- Experience - 2 years in in outside sales or business development
- Ability to lift 25 lbs. frequently, 50 lbs. occasionally.
- Sales Certifications
- Experience in technology services preferred