What are the responsibilities and job description for the Account Manager position at Fisher's Technology?
Company Description
Fisher’s Technology is a trusted provider of office technology solutions, offering services in copiers/printers, managed IT services, and document automation. With a focus on delivering exceptional customer experiences, the team combines expertise with a fun and approachable style. Fisher’s is proud to serve businesses across Montana, Idaho, Washington, and Utah, helping improve operational efficiency and streamline business processes. Customers rely on Fisher’s for top-notch technology and unmatched service with a personal touch.
Role Description
This is a full-time, on-site role for an Account Manager located in Great Falls, MT. The Account Manager will oversee and manage customer relationships, identify and pursue sales opportunities, and deliver tailored office technology solutions. Responsibilities include building and maintaining strong client connections, providing personalized support, ensuring high levels of customer satisfaction, and collaborating with teams in sales, IT, and support to achieve business goals. The role also involves reporting and meeting sales targets while staying up-to-date with industry trends.
Qualifications
- Customer relationship management and account management expertise
- Strong communication, negotiation, and interpersonal skills
- Sales, lead generation, and business development experience
- Ability to analyze customer needs and recommend suitable solutions
- Team collaboration skills and the capability to coordinate with cross-functional teams
- Proficiency in CRM tools and data analysis is a plus
- Bachelor’s degree in Business, Marketing, or a related field preferred
- Proactive, goal-oriented mindset with problem-solving skills