What are the responsibilities and job description for the ServiceNow Developer, IRM & GRC position at Fisher Investments?
Overview
Fisher Investments is looking for an experienced ServiceNow Developer with deep expertise in Integrated Risk Management (IRM) and Governance, Risk, and Compliance (GRC). You will be the technical engine behind our risk and compliance digital transformation.
The Opportunity:
You will offer the chance to act as a strategic technical partner across the entire enterprise. You will design, configure, and support scalable solutions across various risk domains, including audit, privacy, and third-party risk. These solutions will ensure our platform remains high-quality, maintainable, and aligned with a "return to out-of-the-box" strategy. You won't just complete tickets; you will collaborate with partners in Security, Legal, and Procurement to build a transparent, automated risk posture. This is an opportunity to lead complex integrations, influence platform architecture, and lead where your work directly impacts global governance. You will report to the Application Development Lead.
The Day to Day:
We work for a bigger purpose: bettering the investment universe. We take great pride in our inclusive culture, our learning and development framework customized for every employee, and our Great Place to Work Certification. It's the people that make the Fisher purpose possible, and we invest in them by offering exceptional benefits like:
Fisher Investments is looking for an experienced ServiceNow Developer with deep expertise in Integrated Risk Management (IRM) and Governance, Risk, and Compliance (GRC). You will be the technical engine behind our risk and compliance digital transformation.
The Opportunity:
You will offer the chance to act as a strategic technical partner across the entire enterprise. You will design, configure, and support scalable solutions across various risk domains, including audit, privacy, and third-party risk. These solutions will ensure our platform remains high-quality, maintainable, and aligned with a "return to out-of-the-box" strategy. You won't just complete tickets; you will collaborate with partners in Security, Legal, and Procurement to build a transparent, automated risk posture. This is an opportunity to lead complex integrations, influence platform architecture, and lead where your work directly impacts global governance. You will report to the Application Development Lead.
The Day to Day:
- Build and enhance ServiceNow modules including Policy & Compliance, Vendor Risk, and Operational Resilience using Flow Designer, Script Includes, and Business Rules
- Create and maintain REST/SOAP API integrations and IntegrationHub spokes to connect ServiceNow with IAM, SIEM, ERP, and HR platforms
- Design intuitive Workspaces, Portals, and Dashboards, applying Performance Analytics to provide stakeholders with clear visibility into enterprise risk
- Design automated workflows for risk assessments, audit findings, and vendor onboarding to reduce manual effort across the organization
- Participate in Agile delivery (sprint planning, peer reviews), troubleshoot production issues, support platform upgrades, and maintain robust technical documentation
- 4 years of hands-on experience with ServiceNow development
- 2 years of dedicated experience supporting IRM/GRC modules
- Strong JavaScript skills and expert-level knowledge of the ServiceNow technical stack (Client Scripts, UI Policies, ACLs, MID Servers, and Transform Maps)
- Deep familiarity with the IRM/GRC suite, including Business Continuity, Privacy Management, and Regulatory Change Management
- Experience with Agile/DevOps, CI/CD pipelines, and platform data governance (CMDB/CSDM)
- Translate complex needs into sustainable technical solutions
- A Bachelor's degree in a technical field; ServiceNow certifications (CSA, CAD, or CIS-IRM/Risk & Compliance)
We work for a bigger purpose: bettering the investment universe. We take great pride in our inclusive culture, our learning and development framework customized for every employee, and our Great Place to Work Certification. It's the people that make the Fisher purpose possible, and we invest in them by offering exceptional benefits like:
- 100% paid medical, dental and vision premiums for you and your qualifying dependents
- A 50% 401(k) match, up to the IRS maximum
- 20 days of PTO, plus 10 paid holidays
- Family Support programs including 8 week Paid Primary Caregiver Leave, $10,000 fertility, family forming, and hormonal health assistance, and back-up child, adult, and elder care
- This is an in-office role. Based on your role, tenure, and performance eligibility you may have the opportunity to participate in our hybrid work from home program. This program is subject to change.