What are the responsibilities and job description for the Marketing Technology Operations Analyst position at Fisher Investments?
Overview
Do you have experience with and a passion for technology operations and marketing? Do you strive to deliver a consistent, efficient, and growth-oriented marketing system to guide worldwide organizational expansion? If so, this MarTech Operations Analyst opportunity is the one for you.
The Opportunity:
As the Marketing Technology Operations Analyst, you will help coordinate the daily management of tools and platforms used by the marketing department worldwide. Reporting to the Marketing Technology Vice President, you will coordinate efforts and process improvements between marketing and third-party contractors, consultants and internal IT staff while working with management and marketing channels to establish project goals and oversee project deliverables/requirements throughout its life cycle.
The Day-to-Day:
We work for a bigger purpose: bettering the investment universe. We take great pride in our inclusive culture, our learning and development framework customized for every employee, and our Great Place to Work Certification. It's the people that make the Fisher purpose possible, and we invest in them by offering exceptional benefits like:
Do you have experience with and a passion for technology operations and marketing? Do you strive to deliver a consistent, efficient, and growth-oriented marketing system to guide worldwide organizational expansion? If so, this MarTech Operations Analyst opportunity is the one for you.
The Opportunity:
As the Marketing Technology Operations Analyst, you will help coordinate the daily management of tools and platforms used by the marketing department worldwide. Reporting to the Marketing Technology Vice President, you will coordinate efforts and process improvements between marketing and third-party contractors, consultants and internal IT staff while working with management and marketing channels to establish project goals and oversee project deliverables/requirements throughout its life cycle.
The Day-to-Day:
- Work directly with teams including Technology, Risk/Security, Data & Analytics, and 3 rd party vendors from initial design through deployment completion
- Work with IT staff or third-party vendor to coordinate time estimates, prioritization, requirements and implementation schedules
- Troubleshoot and analyze deployments/system enhancements using an agile framework
- Help with ongoing monitoring and enhancements of essential platforms/tools in the Marketing technology stack, with a focus on marketing automation
- Collaborate with partners across Marketing and communicate results
- Help build processes and establishing documentation
- Ensure quality, uptime and accuracy following department goals and performance metrics
- 3 years of professional experience in marketing, technology, operations; Bachelor's degree or equivalent combination of education and experience
- Project management and operational experience (including coordination)
We work for a bigger purpose: bettering the investment universe. We take great pride in our inclusive culture, our learning and development framework customized for every employee, and our Great Place to Work Certification. It's the people that make the Fisher purpose possible, and we invest in them by offering exceptional benefits like:
- 100% paid medical, dental and vision premiums for you and your qualifying dependents
- A 50% 401(k) match, up to the IRS maximum
- 20 days of PTO, plus 10 paid holidays
- Family Support programs including 8 week Paid Primary Caregiver Leave, $10,000 fertility, family forming, and hormonal health assistance, and back-up child, adult, and elder care
- This is an in-office role. Based on your role, tenure, and performance eligibility you may have the opportunity to participate in our hybrid work from home program. This program is subject to change.