Counter Sales: Full-Time

KEY RESPONSIBILITIES: 

The Store Counterperson position is responsible for many facets of the store’s daily operation including:  

• Effectively completing the day to day business in such a way that all job related objectives are realized and aligned with the company’s core values;  
• Ensuring that sales levels are met so that the store achieves and/or exceeds budgeted goals;  
• Ensuring that an atmosphere of safety and respect for associates and customers exists in our stores at all times. 

 KNOWLEDGE, SKILLS, DUTIES AND ABILITIES:

• Maintaining a personal level of safety throughout the store at all times;  
• Maintain the highest standards of customer service, including prompt handling of all customer customer’s orders;  
• Maintain store appearance and merchandising as assigned;  
• Possess excellent telephone communication and etiquette skills;  
• Ability to work in a fast-paced and dynamic wholesale/retail environment;  
• Ability to communicate effectively with peers, both verbally and in writing;  
• Strong interpersonal and communication skills and the ability to work effectively within a diverse population and workforce;  
• Ability to follow the standards set for counterpersons performance; 
• Ability to ensure effective and efficient use of all available resources;  
• Ability to build strong relationships with associates, customers, office and warehouse support staff, peers and supervisors;  
• Ability to be accountable for achieving both personal and store results;  
• Ability to maintain high standards of customer service and create positive customer experiences that reflect well upon the company;  
• Ability to build customer loyalty;  
• Utilization of all available tools regarding marketing, training and customer technology programs as a means of increasing sales and market share.  
• Familiar in the use of computerized systems and applications to include, electronic parts catalog, inventory control, time calculation, cash, invoicing and credit systems;  
• Ability to provide high levels of customer service;  Working knowledge of automotive systems; 
• Ability to learn to mix paint, perform various shop functions, including turning drums and rotors, or make hydraulic hoses; (as required)  
• Ability to take physical inventories and line counts;  
• Ability to stock shelves and pull customers orders;