What are the responsibilities and job description for the IT Solutions Analyst position at Fishbeck?
IT Solutions Analyst
Location: Any Fishbeck Office
About the Role
Fishbeck is seeking an IT Solutions Analyst to support our Infrastructure and Transportation teams, with a strong focus on Bentley design software. This role ensures alignment with state DOT requirements and smooth interoperability across Infrastructure, Transportation, and Geospatial departments. The ideal candidate brings hands-on experience in an A/E environment, strong technical expertise, and a commitment to providing excellent customer service.
Fishbeck is seeking an IT Solutions Analyst to support our Infrastructure and Transportation teams, with a strong focus on Bentley design software. This role ensures alignment with state DOT requirements and smooth interoperability across Infrastructure, Transportation, and Geospatial departments. The ideal candidate brings hands-on experience in an A/E environment, strong technical expertise, and a commitment to providing excellent customer service.
Key Responsibilities
- Partner with IT Helpdesk and design staff to troubleshoot complex technical issues and deliver timely solutions.
- Manage DOT design requirements for Bentley solutions such as MicroStation and OpenRoads Designer.
- Develop push-button deployments for design applications in coordination with the automation team.
- Collaborate with IT teams to analyze challenges and implement both short- and long-term solutions.
- Research, evaluate, and recommend emerging technologies, including AI-based solutions for IT and internal teams.
- Work with external software vendors on licensing management, system upgrades, and cross-platform compatibility.
- Provide training and technical guidance to the Desktop Support team.
- Perform additional duties as assigned by the Team Leader or Department Director.
Qualifications
- Bachelor’s degree in Computer Science, IT certifications, or equivalent work experience in a technical role.
- Minimum 5 years of experience in a related technical role.
- Exceptional knowledge of computer hardware and Microsoft Windows operating systems.
- Strong history of application support, with specific experience in Bentley solutions in a DOT-related design environment.
- Programming knowledge in PowerShell, VB.Net, or Python.
- Expert-level knowledge of Microsoft Office 365.
- Experience with Electronic Content Management systems (e.g., Bentley ProjectWise or Autodesk ACC).
- Strong communication and collaboration skills, with the ability to support both technical and non-technical users.
- Willingness to travel to regional offices across multiple states, with some overnight stays required.
Physical Requirements
- Occasionally lift light computer equipment.
- Regularly sit, walk, and work at a computer.
- Reasonable accommodations may be made for qualified individuals with disabilities.
About Fishbeck
Fishbeck is one of the premier professional consulting firms in the nation, with 17 regional offices and more than 700 employees. Engineering, environmental sciences, architecture, and construction management are the cornerstones of Fishbeck’s services and integrated project approach. We are a hands-on and design-oriented practice with the technical expertise to take the largest projects from concept to completion. Our team of experts takes pride in our commitment to reliability in design, connection to our clients, and creativity at our core.
Fishbeck is one of the premier professional consulting firms in the nation, with 17 regional offices and more than 700 employees. Engineering, environmental sciences, architecture, and construction management are the cornerstones of Fishbeck’s services and integrated project approach. We are a hands-on and design-oriented practice with the technical expertise to take the largest projects from concept to completion. Our team of experts takes pride in our commitment to reliability in design, connection to our clients, and creativity at our core.
Fishbeck is an Equal Opportunity Employer committed to diversity and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, disability, or protected veteran status.