Restaurant General Manager

Overview

Lead the Team. Own the Experience. Grow Your Career.

Fish Tales in Galveston is looking for an accomplished, people-focused Restaurant General Manager ready to take the next step in their hospitality career. If you're a confident leader who thrives in a high-energy environment, builds strong teams, and understands how exceptional hospitality drives restaurant success, this is an opportunity to make your mark and grow with a dynamic brand. As Restaurant General Manager, you'll take a leadership role in driving the overall success of the restaurant-from developing and inspiring your management team to delivering memorable guest experiences and achieving sales and operational goals. You'll create a culture of accountability, coach future leaders, and lead by example while balancing the people, guest, and business priorities that make a restaurant successful. This is more than your next General Manager position-it's an opportunity to strengthen your leadership skills, expand your business expertise, develop the next generation of hospitality leaders, and build a long-term career with opportunities for continued growth and advancement.

Lead with purpose. Develop great leaders. Create unforgettable experiences. Build your future with Fish Tales.

Benefits:

• Extensive and well-rounded training program
• Continued career development and growth opportunities
• Generous employee discounts on dining, retail, amusements, and hotels
• Multiple health benefit plans to suit your needs
• Dental, vision, voluntary life, short term disability, flexible spending accounts and 401 (k)
• Paid time off
• Monthly discretionary bonus potential

Responsibilities

• Adhere to company standards and service levels to increase sales and minimize costs, including food, beverage, supply, utility, and labor costs
• Responsible for ensuring that all financial (invoices, reporting) and personnel/payroll related administrative duties are completed accurately, on time and in accordance with company policies and procedures
• Maintain professional restaurant image, including restaurant cleanliness, proper uniforms, and appearance standards
• Ensure positive guest service in all areas. Investigate and respond to complaints, taking all appropriate actions to turn dissatisfied guests into return guests
• Manage shifts which include daily decision making, scheduling, planning while ensuring consistent high quality of food preparation and service

Qualifications

• At least 3 years General Manager experience in a full-service, high-volume dining establishment
• Additional experience in Regional or multi-unit management is preferred
• Strong knowledge of front and back of house operations including food, beverages, staff supervision, inventory, food safety, service techniques, and guest interaction
• Strong understanding of cost and labor systems that lead to restaurant profitability
• Strong communication and leadership skills combined with advanced computer and math skills
• Stable and progressive work history; Strong work ethic

EOE