Relationship Manager

Calling all innovators – find your future at Fiserv.

We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

Relationship Manager

About Your Role

As a Relationship Manager on the Government Solutions team, you will lead strategic management for new clients, crafting sales plans and selling an innovative suite of payment and technology solutions in complex environments. This quota-carrying position focuses on expanding Fiserv's market share and presence through value-driven sales activities with existing and prospective clients, particularly within the public sector sales portfolio in the western US mountain states.

What You Will Do

• Maintain and grow a portfolio of base accounts, serving as an ongoing point of contact to support relationship management needs (e.g., invoicing coordination, issue resolution, and internal escalation/coordination) to ensure client retention and identify renewal/expansion opportunities.
• Drive new sales opportunities within assigned accounts and targeted prospects, including cross-sell and expansion efforts, with state and local government agencies across moderate- to long-cycle sales processes—qualify prospects, assess client needs, present Fiserv solutions, lead RFP responses, negotiate, and close new business.
• Own and deliver against assigned revenue objectives by accurately managing, tracking, and forecasting revenue opportunities in a customer relationship management system, maintaining strong CRM discipline.
• Effectively present value to C-level executives both remotely and in person, including discussing complex topics, negotiating, and delivering effective presentations.
  
  

What You Will Need To Have

• 5 years of experience in public sector solution sales, driving strategies, tactics and account plans to identify, qualify and secure new clients
• 5 years previous experience in outside or field sales roles
• Bachelor’s degree or an equivalent combination of education, work, and/or military experience
  
  

What Would Be Great To Have

• Proven track record of consistent quota attainment in complex, consultative sales cycles
• Public sector RFP experience—leading internal teams through strategy, solutioning, proposal development, and submission as deal owner
• Comfortable operating in a large, matrixed organization with sound judgment and discretion (including handling confidential information)
• Payments industry experience and/or experience selling financial and technology products
• Strong customer service mindset with consistent follow-through
  
  

How You'll Work

• This role requires use of a computer and audio equipment.
• This role requires frequent travel
  
  

Sponsorship

You must currently possess valid and unrestricted U.S. work authorization to be considered for this role. Individuals with temporary visas including, but not limited to, F-1 (OPT, CPT, STEM), H-1B, H-2, or TN, or any candidate requiring sponsorship, now or in the future, will not be considered for this role.

Benefits At Fiserv

• Fuel Your Life program to support your physical, financial, social, and emotional well-being.
• Paid holidays and generous time away policies.
• No-cost mental health support through Employee Assistance Programs.
• Living Proof program to recognize your peers’ extra effort with points redeemable for rewards.
• Eight Employee Resource Groups to foster a collaborative culture and expand your network.
• Unparalleled professional growth with training, development, and internal mobility opportunities.
• Medical, dental, vision, life, and disability insurance options available from day one.
• Retirement planning and discounted shares with the Employee Stock Purchase Plan.
• Tuition assistance and reimbursement program.
• Paid parental, caregiver, and military leave.
  
  

Salary Range

$59,500.00 - $126,600.00

These pay ranges apply to employees in Colorado, Hawaii, Illinois, Nevada, Rhode Island and Washington. Pay ranges for employees in other states may differ.

For commission eligible employees, the successful candidate is eligible to earn commissions pursuant to the terms of the applicable Fiserv Sales Compensation Plan.

It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.

Thank You For Considering Employment With Fiserv. Please

• Apply using your legal name
• Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).
  
  

Our Commitment To Equal Opportunity

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law.

If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact AskHR.US@fiserv.com. Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv’s Disability Accommodation Policy for additional information.

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