Scrum Master

Calling all innovators – find your future at Fiserv.

We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

What does a successful Scrum Master do at Fiserv?

The Global Business Solutions - Digital Services team has exciting opportunities to lead teams in building world-class products.

The Scrum Master is an opportunity to be part of a delivery team that is building the Commerce Hub platform. Built to deliver innovation through simple, fast integrations, the Commerce Hub is the most powerful omnichannel platform. With developer-friendly, flexible communication standards, unified APIs, and pre-certified integrations the Commerce Hub reduces development time and accelerates speed to market.

A true single-entry point and intelligent orchestration layer provides access to the latest, most popular commerce experiences through merchants' existing infrastructure. With less ongoing maintenance and fewer operational costs, merchants can focus on creating new ways for consumers to discover and interact with them.

What you will do:

• Provide Agile leadership to distributed Product development teams
• Maintain and grow an environment that enables teams to embrace agile values, enact agile practices, continually assess and abide by agreements, and continually improve
• Use data to assess progress, areas needing improvement, increase predictability
• Maintenance of artifacts such as Product Backlog, Sprint Backlog, Burndown Charts, etc.
• Proactively identify potential obstacles and eliminate them for and with the teams through active solutions and quality assurance measures (moderation and mediation)
• Close cooperation and coordination with Product Owners, agile teams, and other Scrum Masters
• Protect and challenge the Scrum team in self-organization and taking responsibility to achieve the goals without losing sight of the Program goals
• Provide important artifacts in the form of meeting notes, documentation, follow-up items, etc.
• Prepare Sprint Status and Capacity Estimations reporting for the Development Team(s)

What you will need to have:

• 6 years of hands-on experience as a Scrum Master
• 1 year of experience in Microsoft Suite, Clarity, Atlassian Suite (Jira/Confluence)
• 1 year of experience in Fiserv applications/systems

• Bachelor's degree in computer science, Information Technology, Information Systems, or a related field (or foreign equivalent degree) or equivalent work experience.

What would be great to have:

• Other role experience – Developer, QA, PM, BA
• Experience in digital commerce/payments
• Building systems and making updates with system performance, stability and reliability in mind
• Certified Scrum Master (CSM)

Important information about this role:

• This role is on-site Monday through Friday. Fiserv considers in-person collaboration to be an essential part of this role as in-person office experiences help you with your overall onboarding experience and leads to stronger productivity

• You must currently possess valid and unrestricted U.S. work authorization to be considered for this role. Individuals with temporary visas including, but not limited to, F-1 (OPT, CPT, STEM), H-1B, H-2, or TN, or any candidate requiring sponsorship, now or in the future, will not be considered for this role

• This is a full-time, direct-hire position, and no contract options for unsolicited agency submissions will be considered

• All offers of employment are contingent on standard background checks. Fiserv and certain of its affiliated companies are federal, state, and/or local government contractors. Should this position support a Federal Government contract, now or in the future, the successful candidate will be subject to a background check conducted by the U.S. Government to determine eligibility and suitability for federal contract employment for public trust or sensitive positions. Positions that support state and/or local contracts also may require additional background checks to determine eligibility and suitability

This role is not eligible to be performed in Colorado, California, District of Columbia, Hawaii, Illinois, Maryland, Minnesota, New Jersey, New York, Nevada, Rhode Island or Washington.

It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.

Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate.

Thank you for considering employment with Fiserv. Please:

• Apply using your legal name
• Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

Our commitment to Equal Opportunity:

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law.

If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact AskHR.US@fiserv.com. Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv’s Disability Accommodation Policy for additional information.

Note to agencies:

Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.

Warning about fake job posts:

Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.