What are the responsibilities and job description for the Associate Specialist, Production Operations position at FIS?
Job Description
We are FIS. Our technology powers the world's economy, and our teams bring innovation to life. We champion diversity to deliver the best products and solutions for our colleagues, clients, and communities. If you are ready to start learning, growing, and making an impact with a career in fintech, we would like to know: Are you FIS?
What you will be doing:
Supports day to day production operations activities
monitoring
reporting, basic troubleshooting
Prepares customer payments for processing.
Document Imaging
Data Entry
Decision exception items.
Troubleshooting
Prepares outgoing customer mail.
Other related duties assigned as needed.
Schedule: Monday-Friday 7:00am-3:30pm. Fully on-site
What you bring:
High school diploma or GED
Capacity to lift or move up to 30 pounds
Considerable knowledge of remittance processing
Proficient written and oral communication skills in dealing with employees or external customers/clients
Knowledge of the practices, procedures and problem-solving techniques required to verify and distribute computer output
Knowledge of the practices, procedures and problem-solving techniques required to process client transactions and produce output through computer operations
Knowledge of the practices, procedures and problem-solving techniques involved in item processing
Knowledge of client specifications for remittance processing
Knowledge of off-line and peripheral equipment operation and maintenance
Proficiency to assemble, organize and sequence work
Knowledge to identify errors in calculations and balances
What we offer you:
A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities
A broad range of professional education and personal development possibilities - FIS is your final career step!
The chance to work on some of the most challenging, relevant issues in financial services & technology
Time to support charities and give back in your community
A fantastic range of benefits designed to help support your lifestyle and wellbeing
Privacy Statement
FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.
EEOC Statement
FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here
For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.
Sourcing Model
Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.
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