Sr. Director, Commercialization & Go-to-Market - Payment Networks

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Job Description

Role Summary

The Senior Director, Commercialization & Go‑To‑Market is a senior individual contributor responsible for defining and driving the financial institution commercialization strategy for Payment Networks portfolio with a focus on domestic debit networks. This role serves as the foremost market expert and relationship owner with banks, credit unions, and fintech issuers - shaping how our products are positioned, adopted, and scaled across the issuing landscape.

Operating within a highly matrixed organization, this leader partners closely with Sales, Product, and Commercial Leadership to enable issuer growth, expand issuance, and support increased transaction volume tied to our domestic debit networks.

Key Responsibilities

Issuer Commercialization & GTM Strategy

• Define and own the issuer‑side go‑to‑market strategy for domestic debit products
• Shape issuer‑focused value propositions highlighting debit issuance, loyalty enablement, and Smart Basket, in concert with the broad suite of FIS products
• Develop commercial positioning, adoption frameworks, and use cases that support scalable issuer participation growth

Market Expertise & Relationship Leadership

• Act as FIS’s foremost market expert on prepaid debit, alternative debit classifications, and issuer‑level financial services constructs
• Build and maintain senior‑level relationships with banks, credit unions, and fintech issuers
• Serve as a trusted advisor and relationship opener, establishing executive credibility and access for broader commercial teams

Sales Enablement & Deal Support

• Partner with Sales in early‑stage issuer conversations to frame product strategy within broader debit, prepaid, and loyalty initiatives
• Provide guidance and subject matter expertise on commercial structure, issuer economics, and ecosystem alignment without serving as a quota‑carrying role

Product & Market Feedback Loop

• Translate issuer feedback, regulatory considerations, and market dynamics into actionable input for Product Management
• Influence roadmap priorities by aligning issuer demand with business focus and growth objectives
• Ensure capabilities are clearly defined, commercially viable, and positioned for issuer adoption

Cross‑Functional Leadership

• Operate effectively in a matrixed environment across Product, Sales, Marketing, Legal, and Finance
• Help establish best practices for issuer commercialization, market education, and ecosystem engagement
• Contribute to a cohesive, aligned commercial strategy across the Payment Networks Portfolio

Preferred Qualifications

• 10 years of experience in network payments, prepaid, debit, issuer services, or financial services commercialization
• Deep understanding of debit issuance and issuer economics
• Proven experience engaging banks, credit unions, and fintech issuers at a senior level
• Strong market credibility with the ability to operate as a trusted expert and strategic partner
• Experience enabling and supporting sales organizations within a matrixed, enterprise environment, influencing GTM strategy, commercialization models, and issuer adoption
• Executive‑level communication skills with the ability to translate complex financial services concepts into clear commercial value

Privacy Statement

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EEOC Statement

FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here

For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

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