What are the responsibilities and job description for the Operations Supervisor position at firststudent?
Now Hiring: Operations Supervisor Pay Rate: $38,000.00/year. Location: Excelsior Springs, MO At First Student, Operation leaders play a critical role in keeping our locations running smoothly. In this role you will focus on supervising day to day operations of our buses. As well as schedule the maintenance and fueling of the buses! This is great opportunity to enhance your skill set and grow and contribute with a dynamic company. If you’re organized, dependable, and thrive in a fast-paced environment, this is a great opportunity to join a stable, industry-leading organization. Why Join First Student? Medical, dental, and vision insurance 401(k) with company contribution Paid time off and paid holidays Company-paid life insurance Stable employment with a well-established organization Opportunities for growth and internal advancement Employee discounts on cell phone plans, vehicles, electronics, and more through PerkSpot Major Responsibilities: Counsels, coaches, and trains drivers and dispatchers. Tracks trip performance measures, route begin on time, performance, incidents, etc. Ensures that drivers are performing assigned duties correctly and safely and that they meet all job related specifications. Prepares operational reports/schedules. Maintains accurate daily records of operations. Dispatches as needed. Reconciles previous day deposits. Responds to customer comments. Other responsibilities may include: road checks, routing, training, payroll, and other administrative tasks as required. May assist in driver hiring in accordance with company standards. Qualifications Minimum Education/Experience and Certifications Required High school diploma or equivalent Class B CDL 1-3 years of transit or related experience. 2-3 years driving experience preferred. Supervisory experience strongly desired. Problem solving and analytical abilities. Ability to verbally communicate with passengers, Drivers, Dispatchers and Road Supervisors including use of a 2-way radio and PA system effectively. Working knowledge of Microsoft Word and Excel. Physical Requirements and Working Conditions Mostly office environment but requires periods of standing walking when in the service area away from the office. Apply today to become part of a team that values safety, dependability, and professionalism. At First Student, our commitment to safety, dependability, and customer care creates an environment where you can thrive. With more than 120,000 employees across North America, we offer stability, growth, and exceptional training. First for a reason: At First Student, we are a family of 60,000 employees who take pride in safely transporting more than 5 million students and passengers to and from their destinations each day! Our family of brands include Transco, Total Transportation, Maggies Paratransit, and GVC II. Our employees are at the forefront of safety and innovation; they create and implement the most advanced training and technology the transportation industry has to offer. In the state of Washington, all technician and driving positions, including but not limited to van drivers and any other position requiring employees to drive a company-owned vehicle, are considered safety-sensitive and are therefore subject to drug and alcohol testing, including cannabis. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. First is also committed to providing a drug-free workplace. First will consider for employment qualified applicants with criminal histories consistent with the requirements of the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Ordinance, and any other fair chance law. Philadelphia’s Fair Criminal Record Screening Standards Ordinance Poster is at this link or upon request https://www.phila.gov/media/20210423160847/Fair-Chance-Hiring-law-poster.pdf. MISSION Provide unmatched care and the safest ride to school, so when students arrive, they start and end their day with an exceptional experience and are ready to achieve their full potential. FOCUS ON SAFETY Safety is at the heart of everything we do CARE FOR OUR STUDENTS Ensure our vehicles are welcoming and trusted places where students feel comfortable and secure SURPASS CUSTOMER EXPECTATIONS Go the extra mile to deliver an extraordinary experience for our customers and communities FOSTER TEAMWORK Work together, act with integrity, respect each other, champion diversity and inclusion SET THE HIGHEST STANDARDS Continually seek a better way to do things with innovation, sustainable practices, financial discipline, commercial excellence, and operational excellence