What are the responsibilities and job description for the Systems Integration Developer position at Firstsource?
Job Summary
We are seeking a highly skilled Senior BPaaS System Integration Developer to design, build, and maintain integrations across our enterprise BPaaS platform. This role is critical in ensuring seamless interoperability between core administrative platforms, middleware, ETL pipelines, and partner/customer systems. The ideal candidate has strong expertise in Python development, OnBase middleware (or equivalent ETL/data integration tools), and enterprise system integration in complex, regulated environments such as healthcare or financial services.
Key Responsibilities
- Design, develop, and maintain system integrations across BPaaS platforms (claims, billing, clinical, member/provider, etc.).
- Develop robust, reusable applications to support data transformation, workflow automation, and integration pipelines.
- Configure and manage integrations leveraging OnBase middleware (or comparable tools such as MuleSoft, Boomi, Informatica, Talend, SnapLogic).
- Collaborate with business analysts, architects, and QA to deliver high-quality, scalable solutions that meet business and compliance requirements.
- Support ETL processes, ensuring accurate data extraction, transformation, and load into target systems.
- Participate in solution design sessions, code reviews, and technical documentation.
- Troubleshoot, optimize, and enhance existing integrations to improve performance, resilience, and maintainability.
- Ensure all integrations comply with security standards, HIPAA/SOC2 requirements, and corporate governance policies.
- Mentor junior developers and contribute to best practices for coding, version control, and integration management.
Qualifications
Required:
- Bachelor's degree in Computer Science, Information Systems, or related field (or equivalent experience).
- 7 years of experience in software development and system integration.
- Strong expertise in Python (automation, APIs, data transformation, scripting, packages).
- Hands-on experience with Edifecs middleware or equivalent ETL/integration tools.
- Proficiency in designing and consuming REST/SOAP APIs, message queues (Kafka, RabbitMQ), and file-based integrations (SFTP, flat files, JSON, XML).
- Solid understanding of databases (SQL Server, Oracle, PostgreSQL, or similar).
- Experience in cloud platforms (Azure, AWS, GCP) and hybrid integration patterns.
- Strong debugging, problem-solving, and performance optimization skills.
Preferred:
- Experience in healthcare payer systems (claims, enrollment, clinical, billing, provider/member).
- Familiarity with HealthEdge HRP, GuidingCare, Edifecs, or similar platforms.
- Knowledge of DevOps pipelines (CI/CD, Git, Jenkins, Azure DevOps).
- Prior work in a BPaaS or SaaS multi-tenant architecture environment.
- Experience mentoring or leading small technical teams.
Soft Skills
- Strong collaboration skills with cross-functional teams (business, QA, operations).
- Excellent communication, both written and verbal.
- Ability to work independently and manage multiple priorities.
- Adaptable in a fast-paced, large-scale transformation program environment.