What are the responsibilities and job description for the Support Specialist position at Firstsource?
Role Description: This position is responsible for assigned clerical tasks. These will include but are not limited to data entry, filing, copying, scanning, mail, etc. Other duties will be assigned by management.
Roles & Responsibilities
The qualifications listed below are representative of the background, knowledge, skill, and/or ability required to perform their duties and responsibilities satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.
Education
The work environment characteristics described here are representative of those an employee encounters while performing this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
This position may work remotely from home or onsite, exposed to outdoor weather conditions during travel, if applicable.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Must be able to regularly or frequently talk and hear, sit for prolonged periods, use hands and fingers to type, and use close vision to view and read from a computer screen and/or electronic device. Must be able to occasionally stand and walk, climb stairs, and lift equipment up to 50 pounds.
We are an Equal Opportunity Employer. All qualified applicants are considered for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by federal, state or local law.
Roles & Responsibilities
- Data Entry, Scanning, Copying, and Mail etc.
- Ensure that the information entered in loaded into the system with minimal errors.
- Meet daily productivity goals and objectives assigned by management on a daily basis.
- Assist with other projects as assigned by management.
- Uphold a strong commitment to business ethics, including confidentiality and data privacy.
- Maintain consistent performance to achieve predefined performance metrics.
- Strictly adhere to compliance regulations and security policies.
- Ensure compliance with all federal, state and local laws.
The qualifications listed below are representative of the background, knowledge, skill, and/or ability required to perform their duties and responsibilities satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.
Education
- High school diploma or equivalent required
- Ability to effectively work and communicate with coworkers
- Possess great attention to detail
- Proficiency in Microsoft Office products and working knowledge of personal computers
- Excellent organizational skills
- Ability to demonstrate a reliable and consistent work history
- Excellent verbal and written communication skills
- Positive and professional demeanor, upholding high work standards and dependability
- Self-disciplined and capable of maintaining focus with minimal or no management supervision
- Ability to download 2-factor authentication application(s) on personal device, in accordance with company and/or client requirements
- Ability to pass a pre-employment background investigation based on client requirements, including but not limited to, criminal history, motor vehicle report, work authorization verification, credit report and drug test if applicable.
The work environment characteristics described here are representative of those an employee encounters while performing this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
This position may work remotely from home or onsite, exposed to outdoor weather conditions during travel, if applicable.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Must be able to regularly or frequently talk and hear, sit for prolonged periods, use hands and fingers to type, and use close vision to view and read from a computer screen and/or electronic device. Must be able to occasionally stand and walk, climb stairs, and lift equipment up to 50 pounds.
We are an Equal Opportunity Employer. All qualified applicants are considered for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by federal, state or local law.