What are the responsibilities and job description for the Data Collection On-site Moderator position at Firstsource?
Summary:
The Data Collection Moderator will facilitate and moderate data collection sessions with participants. You will be responsible for managing session flow, utilizing various equipment and gadgets, and coordinating the use of specific accessories to ensure high-quality data capture.
This is an on-site, freelance (1099) contract position with an initial project duration of approximately one month, with the potential for extension up to six months, plus additional project-based work in the future. We are building a pool of reliable moderators for upcoming recurring projects in the NYC area (exact location depend on the project).
Key Responsibilities
- Inspire and coach participants so they feel comfortable, confident, and creative during 1-3 hour sessions.
- Moderate and manage each session end-to-end: greeting participants, explaining the study, obtaining consent, and answering questions in a clear and friendly manner.
- Direct participants through the session
- Maintain high standards for data collection following detailed project guidelines.
- Collaborate with the project team to refine the process
- Set up, test, and care for studio or mobile equipment (cameras, gadgets, lights, backdrops, capture apps, etc.), escalating any technical issues as needed.
Required Skills and Experience
- Demonstrated ability to inspire people in person: experience in roles like study facilitation, coaching, customer-facing work, performing photo-video sessions, or events preferred.
- Strong interpersonal and communication skills; able to work with participants across ages, genders, and cultural backgrounds with empathy and respect.
- Detail-oriented mindset with the discipline to follow specific instructions and consistently document what has been collected.
- Comfortable using technology and learning new tools for data capture, file upload, and tracking (tablets, mobile apps, spreadsheets, or web portals).
- Ability to stand, move, and actively direct sessions for extended periods in a fast-paced environment.
Personal Attributes
- Naturally creative and curious
- Warm, energizing presence who can quickly build rapport and put participants at ease
- Reliable, punctual, and comfortable working to a schedule while still leaving space for experimentation
- Open to feedback, flexible with changing project needs, and motivated by building something that improves real-world sizing and fit experiences.