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Patient Eligibility Specialist

Firstsource Transaction Services, LLC
Jonesboro, AR Full Time
POSTED ON 6/13/2026 CLOSED ON 8/12/2026

What are the responsibilities and job description for the Patient Eligibility Specialist position at Firstsource Transaction Services, LLC?

Location: ONSITE at a Medical Facility in Jonesboro, AR

Schedule: Sunday-Wednesday 8am - 6:30 pm

Pay: $17 - $19 hourly

Due to the nature of this position and healthcare setting, up to date immunizations are required.

The Eligibility Specialist is responsible to screen patients on-site at hospitals for eligibility assistance programs either bedside or in the ER. This includes providing information and reports to client contact(s), keeping them current on our progress.

Essential Duties and Responsibilities:

· Review the hospital census or utilize established referral method to identify self-pay patients consistently throughout the day.

· Screen those patients that are referred to Firstsource for State, County and/or Federal eligibility assistance programs.

· Initiate the application process bedside when possible.

· Identifies specific patient needs and assist them with an enrollment application to the appropriate agency for assistance.

· Document the results of the screening in the onsite tracking tool and hospital computer system.

Educational/Vocational/Previous Experience Recommendations:

· High School Diploma or equivalent required.

· 1 – 3 years’ experience of medical coding, medical billing, eligibility (hospital or government) or other pertinent medical experience is preferred.

· Previous customer service experience preferred.

· Must have basic computer skills.

Benefits including but not limited to: Medical, Vision, Dental, 401K, Paid Time Off.

We are an Equal Opportunity Employer. All qualified applicants are considered for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by federal, state or local law.

Pay: $17.00 - $19.00 per hour

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Health savings account
  • Life insurance
  • Opportunities for advancement
  • Paid sick time
  • Paid time off
  • Paid training
  • Pet insurance
  • Referral program
  • Retirement plan
  • Vision insurance

Application Question(s):

  • How many words can you type per minute (WPM)?

Education:

  • High school or equivalent (Required)

Experience:

  • Customer service: 1 year (Required)
  • Computer skills: 1 year (Required)
  • Medicaid: 1 year (Preferred)

Work Location: In person

Benefits:

Health Insurance, 401K Plan, Vacation & Paid Time Off

Salary : $17 - $19

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