What are the responsibilities and job description for the Sr Coordinator, Client AR position at FirstService Residential?
Description
Job Overview: Perform duties to manage a portfolio of communities and their related to accounts under attorney status and/or research functions, within the limits of standard or accepted practice. Your Responsibilities:- Perform a comprehensive review of resident ledger reports relating to accounts under attorney status and apply payments and/or perform adjustment accordingly with disbursement letters.
- Preparation of transfers, refunds (previous-current owners), Third Party Collectors and Attorneys.
- Research inquiries and/or accounts as requested by managers, homeowners or the Financial Reporting team and make appropriate adjustments
- Respond to all research cases assigned through the Customer Care Center inbox in a timely manner.
- Manage Banks and ClickPay inquiries
- Process all attorney payments, corresponding charges, and reconcile the account.
- Process cash receipts and adjustments for all legal account.
- Manage and maintain Special Assessments for accounts under collections.
- Prepares Affidavits of Indebtedness when required by attorney.
- Responsible for clearing the credit history when applicable.
- Associate’s Degree in Accounting/Business or related field from an accredited college or university, and three to five years of related experience; or equivalent combination of education and industry experience. Bachelor’s Degree in Accounting/Business preferred.
- Strong organization, motivation and interpersonal skills.
- Critical thinking, complex problem solving, judgment and decision-making abilities.
- Strong verbal and written communication skills.
- Must have a strong work ethic and be detail-oriented with excellent organizational and multitasking skills.
- Must have strong proficiency in Windows and Microsoft Office, including but not limited to word processing, spreadsheet design and maintenance, navigating in databases, creating presentations, record keeping and researching the Internet.
- Strong presentation skills.