What are the responsibilities and job description for the Senior Maintenance Lead position at FirstService Residential?
Description
Job Overview:
The Association is seeking an experienced, dependable, and self-directed Lead Maintenance Technician for Building Operations for a mid-rise condominium community in Scottsdale. This is a hands-on position with elevated responsibilities. The successful candidate will perform general maintenance while coordinating daily maintenance operations, prioritizing work and overseeing contractors working on the property.
The individual must be comfortable working independently, identifying problems before they become emergencies, making sound day-to-day decisions, and keeping the Facilities Manager and General Manager informed of building conditions and maintenance needs.
Previous experience in a mid-rise or high-rise condominium, apartment community, hotel, commercial building, or similar residential property is strongly preferred.
Compensation: $24 - $27 per hour based on experience
FirstService Residential will compensate the successful candidate in accordance with the posted range. The salary or wage paid to the successful candidate will be commensurate with experience, education, and specific job responsibilities. For positions designated at a client's property, the salary or wage will also be premised upon the client's directive. The base pay range is subject to change and may be modified in the future.
Your Responsibilities: Building Maintenance and Operations
Work Hours: Monday – Friday, 8 hours per day. Weekends and evenings as necessary for special projects or emergencies
What We Offer
The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties and responsibilities to this job at any time.
FirstService Residential is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status.
Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances. All offers of employment with FirstService Residential are contingent upon a satisfactory background check.
Automated Employment Decision Tool (AEDT) Usage: We may utilize an Automated Employment Decision Tool (AEDT) in connection with the assessment or evaluation of candidates. The AEDT is designed to assist in objectively evaluating candidate qualifications based on specific job-related characteristics.
Job Qualifications and Characteristics Assessed: The AEDT evaluates candidates based on job qualifications and characteristics pertinent to the role, including skills, experience, and competencies relevant to the position requirements. These qualifications are determined by the unique needs of each role within our company.
Alternative Selection Process or Reasonable Accommodations: Candidates who require an alternative selection process or a “reasonable accommodation,” as defined under applicable disability laws, may make a request through our designated contact channel national_recruiting@fsresidential.com.
Requesting Information About the AEDT - NYC Local Law 144: Candidates who reside in New York City and are subject to NYC Local Law 144 may request information about the AEDT, including details on the type of data collected, the sources of such data, and our data retention policies. To submit a request, please contact us at national_recruiting@fsresidential.com; we will respond in accordance with Local Law 144, within 30 days.
Job Overview:
The Association is seeking an experienced, dependable, and self-directed Lead Maintenance Technician for Building Operations for a mid-rise condominium community in Scottsdale. This is a hands-on position with elevated responsibilities. The successful candidate will perform general maintenance while coordinating daily maintenance operations, prioritizing work and overseeing contractors working on the property.
The individual must be comfortable working independently, identifying problems before they become emergencies, making sound day-to-day decisions, and keeping the Facilities Manager and General Manager informed of building conditions and maintenance needs.
Previous experience in a mid-rise or high-rise condominium, apartment community, hotel, commercial building, or similar residential property is strongly preferred.
Compensation: $24 - $27 per hour based on experience
FirstService Residential will compensate the successful candidate in accordance with the posted range. The salary or wage paid to the successful candidate will be commensurate with experience, education, and specific job responsibilities. For positions designated at a client's property, the salary or wage will also be premised upon the client's directive. The base pay range is subject to change and may be modified in the future.
Your Responsibilities: Building Maintenance and Operations
- Perform routine maintenance and repairs throughout the property.
- Inspect common areas, mechanical rooms, roofs, equipment, lighting, doors, gates, plumbing fixtures, and other building components.
- Perform basic plumbing, electrical, carpentry, drywall, painting, and general repair work.
- Identify maintenance concerns and take appropriate corrective action.
- Monitor building systems and promptly report conditions requiring a licensed or specialized contractor.
- Develop and complete preventive-maintenance schedules.
- Maintain clean, safe, attractive, and properly operating common areas.
- Assist with pools, spas, water features, irrigation systems, and exterior maintenance, as qualified.
- Respond to building emergencies and participate in an after-hours on-call schedule when required.
- Coordinate and oversee the daily work of maintenance vendors, janitorial, or other assigned property personnel.
- Assign and prioritize work orders and verify that work has been completed properly.
- Monitor vendor performance and communicate performance or safety concerns to the General Manager.
- Help establish consistent maintenance procedures and quality standards.
- Promote a professional, service-oriented, and safety-conscious work environment.
- Assist the Facilities Manager and General Manager with employee scheduling and coverage.
- Make recommendations regarding staffing, equipment, supplies, repairs, and property improvements.
- Coordinate access and scheduling for contractors and service providers.
- Monitor contractor activity and verify that work is completed according to the approved scope.
- Communicate project status, delays, concerns, and completion information to the General Manager.
- Assist with obtaining proposals, reviewing the scope of work, and documenting contractor performance.
- Conduct follow-up inspections after repairs or projects are completed.
- Ensure contractors follow property rules and applicable safety procedures.
- Maintain appropriate professional boundaries and obtain management approval before authorizing additional work or costs.
- Maintain accurate work orders, preventive-maintenance records, inspection logs, equipment information, warranties, and supply inventories.
- Provide regular maintenance reports to the General Manager.
- Document building conditions with written reports and photographs when appropriate.
- Communicate professionally with residents, employees, vendors, Board members, and management.
- Immediately report safety hazards, water intrusion, equipment failures, property damage, and other urgent conditions.
- Maintain appropriate confidentiality when working in or around residential units.
- 2 years of building, facilities, or residential property maintenance experience; high-rise, condominium, multifamily, hotel, or commercial building experience preferred.
- Working knowledge of plumbing, electrical, carpentry, drywall, painting, mechanical systems, and general building repairs.
- Ability to work independently, prioritize responsibilities, and recognize when licensed contractors are required.
- Strong troubleshooting, organizational, communication, customer service, and time-management skills.
- Proficient with email, work-order systems, and electronic maintenance records.
- Valid driver's license and reliable transportation.
- Relevant certifications such as HVAC, CPO, OSHA, electrical, plumbing, or similar maintenance credentials.
- Experience with high-rise building systems, including elevators, pumps, cooling towers, fire/life-safety systems, access controls, and water systems.
- Experience coordinating contractors, managing repair projects, inventory, purchasing, and preventive maintenance programs.
- HOA residential maintenance OR equivalent: 2 years (preferred)
- Property OR High-Rise Management OR equivalent: 2 years (preferred)
- Excellent handyman skills, including maintenance in electrical, plumbing, and HVAC: 2 years (preferred)
- This position requires regular standing, walking, bending, climbing stairs and ladders, and working indoors and outdoors in Arizona weather.
- The employee must be able to safely lift and carry approximately 50 pounds
- Able to operate standard hand and power tools.
Work Hours: Monday – Friday, 8 hours per day. Weekends and evenings as necessary for special projects or emergencies
What We Offer
- 10 company paid holidays
- Paid volunteer time
- Paid sick and vacation time
- Medical, dental, vision
- HSA and FSA
- Company paid life insurance and Employee Assistance Plan
- Supplemental life, disability, accident, critical illness, hospital indemnity
- Identity theft, legal services
- Pet insurance
- 401(k) with company match
The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties and responsibilities to this job at any time.
FirstService Residential is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status.
Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances. All offers of employment with FirstService Residential are contingent upon a satisfactory background check.
Automated Employment Decision Tool (AEDT) Usage: We may utilize an Automated Employment Decision Tool (AEDT) in connection with the assessment or evaluation of candidates. The AEDT is designed to assist in objectively evaluating candidate qualifications based on specific job-related characteristics.
Job Qualifications and Characteristics Assessed: The AEDT evaluates candidates based on job qualifications and characteristics pertinent to the role, including skills, experience, and competencies relevant to the position requirements. These qualifications are determined by the unique needs of each role within our company.
Alternative Selection Process or Reasonable Accommodations: Candidates who require an alternative selection process or a “reasonable accommodation,” as defined under applicable disability laws, may make a request through our designated contact channel national_recruiting@fsresidential.com.
Requesting Information About the AEDT - NYC Local Law 144: Candidates who reside in New York City and are subject to NYC Local Law 144 may request information about the AEDT, including details on the type of data collected, the sources of such data, and our data retention policies. To submit a request, please contact us at national_recruiting@fsresidential.com; we will respond in accordance with Local Law 144, within 30 days.
Salary : $24 - $27