What are the responsibilities and job description for the Part-Time Amenities Coordinator (Fri, Sat & Sun/ West Palm Beach) position at FirstService Residential?
Description
Location: West Palm Beach, FL
Pay: $23/hr - $25/hr
Schedule: (Part-Time) Friday, Saturday & Sunday from 8:30 a.m.to 5:00 p.m.
Summary
The Amenities Attendant’s responsibility is to ensure the highest quality guest service and
cleanliness through the pool, spa, gym, and children’s amenity areas.
JOB REQUIREMENTS: Include, but not limited to the following:
Greets and signs in residents and their guests
Ensure all amenity areas are maintained in a professional and clean manner during
shift
Reviews and implements policies and procedures to facilitate the use of amenities by
owners and their guests
Control access to amenity area, such as the theater, spa, pool, kid’s play areas
Follow all safety and security policies programs and procedures
Perform other duties as assigned by Management
Supportive Functions
Give tours of the spa when necessary
File daily reservations as well as other correspondence
Maintain the weight/exercise room equipment
Perform any or all duties and handle projects as assigned by Management
Enforce the condominium safety standards
Maintain a clean and well-organized work station.
Competency
To perform the job successfully, an individual should demonstrate the following
competencies: Analytical - Synthesizes complex or diverse information; Collects and
researches data; Uses
intuition and experience to complement data.
Problem Solving - Identifies and resolves problems in a timely manner; Gathers and
analyzes information skillfully; Develops alternative solutions; Works well in group
problem solving situations; Uses reason even when dealing with emotional topics.
Customer Service - Manages difficult or emotional customer situations; Responds promptly to
customer needs; Solicits customer feedback to improve service; Responds to requests for service
and assistance; Meets commitments.
Interpersonal Skills - Focuses on solving conflict, not blaming; Maintains confidentiality; Listens
to others without interrupting; Keeps emotions under control; Remains open to others' ideas and
tries new things.
Written Communication - Writes clearly and informatively; Edits work for spelling and grammar;
Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret
written information.
Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness
to others' views; Contributes to building a positive team spirit; Able to build morale and group
commitments to goals and objectives; Supports everyone's efforts to succeed.
Ethics - Treats people with respect; Keeps commitments; inspires the trust of others; Works
with integrity and ethically, Upholds organizational values.
Adaptability - Adapts to changes in the work environment; Manages competing demands;
Changes approach or method to best fit the situation: Able to deal with frequent change, delays,
or unexpected events.
Safety and Security - Observes safety and security procedures; Determines appropriate action
beyond guidelines; Reports potentially unsafe conditions; Uses equipment and materials properly.
Attendance/Punctuality - Is consistently at work and on time; Ensures work responsibilities are
covered when absent; arrives at meetings and appointments on time.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty
satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability
required. Reasonable accommodations may be made to enable individuals with disabilities to
Education/Experience
perform the essential functions.
High school diploma or GED; one to two years related experience and/or training; or equivalent
combination of education and experience.
Language Skills
Ability to read and interpret documents such as safety rules, operating and maintenance
instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to
speak effectively before groups of customers or employees of organization.
MATHEMATICAL SKILLS: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common
fractions, and decimals. Ability to compute rate, ration, and percent and to draw and interpret bar
graphs.
Reasoning Ability
Ability to apply common sense understanding to carry out instructions furnished in written, oral,
or diagram form. Ability to deal with problems involving several concrete variables in
standardized situations.
Computer Skills
To perform this job successfully, an individual should have knowledge of Internet software; Project
Management software; Spreadsheet software and Word Processing software.
Other Qualifications
Highly energetic and capable of handling various tasks.
Physical Demands: The physical demands described here are representatives of those that must be
met by an employee to successfully perform the essential functions of this job. Reasonable
accommodations may be made to enable individuals with disabilities to perform the essential
functions.
While performing the duties of this job, the employee is frequently required to walk, stand and
bend; reach with hands and arms; talk or hear and taste or smell. The employee is regularly
required to use hands to finger, handle, or feel. The employee is occasionally required to climb or
balance and stoop, kneel, crouch, or crawl. The employee must occasionally lift, push, pull and/or
move up to 45 pounds. Specific vision abilities required by this job include close vision, distance
vision, color vision, peripheral vision and depth perception for visual inspection of pool and beach
areas. The employee is required to regularly express or exchange ideas by spoken words, loudly
and quickly. The employee must speak English.
Work Environment: The work environment characteristics described here are representative of
those an employee encounters while performing the essential functions of this job. Reasonable
accommodations may be made to enable individuals with disabilities to perform the essential
functions.
While performing the duties of this job, the employee is frequently exposed to outside weather
conditions; heat - subject to temperatures above 100 degrees for period of more than one hour; rain; storms. The employee is occasionally exposed to wet and/or humid conditions; high, precarious
places; toxic or caustic chemicals; risk of electrical shock and exposed to fumes or airborne
particles. The noise level in the work environment is usually loud.
What We Offer
As a full-time exempt associate, you will be eligible for full comprehensive benefits to include your choice of multiple medical plans, dental, and Vision. In addition, you will be eligible for time off benefits, paid holidays, and a 401k with company match. Occasional travel may be required to attend training and other company functions.
Disclaimer
The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties, and responsibilities to this job at any time.
Automated Employment Decision Tool (AEDT) Usage: We may utilize an Automated Employment Decision Tool (AEDT) in connection with the assessment or evaluation of candidates. The AEDT is designed to assist in objectively evaluating candidate qualifications based on specific job-related characteristics.
Job Qualifications and Characteristics Assessed: The AEDT evaluates candidates based on job qualifications and characteristics pertinent to the role, including skills, experience, and competencies relevant to the position requirements. These qualifications are determined by the unique needs of each role within our company.
Alternative Selection Process or Reasonable Accommodations: Candidates who require an alternative selection process or a “reasonable accommodation,” as defined under applicable disability laws, may make a request through our designated contact channel national_recruiting@fsresidential.com.
Requesting Information About the AEDT - NYC Local Law 144: Candidates who reside in New York City and are subject to NYC Local Law 144 may request information about the AEDT, including details on the type of data collected, the sources of such data, and our data retention policies. To submit a request, please contact us at national_recruiting@fsresidential.com; we will respond in accordance with Local Law 144, within 30 days.
Location: West Palm Beach, FL
Pay: $23/hr - $25/hr
Schedule: (Part-Time) Friday, Saturday & Sunday from 8:30 a.m.to 5:00 p.m.
Summary
The Amenities Attendant’s responsibility is to ensure the highest quality guest service and
cleanliness through the pool, spa, gym, and children’s amenity areas.
JOB REQUIREMENTS: Include, but not limited to the following:
Greets and signs in residents and their guests
Ensure all amenity areas are maintained in a professional and clean manner during
shift
Reviews and implements policies and procedures to facilitate the use of amenities by
owners and their guests
Control access to amenity area, such as the theater, spa, pool, kid’s play areas
Follow all safety and security policies programs and procedures
Perform other duties as assigned by Management
Supportive Functions
Give tours of the spa when necessary
File daily reservations as well as other correspondence
Maintain the weight/exercise room equipment
Perform any or all duties and handle projects as assigned by Management
Enforce the condominium safety standards
Maintain a clean and well-organized work station.
Competency
To perform the job successfully, an individual should demonstrate the following
competencies: Analytical - Synthesizes complex or diverse information; Collects and
researches data; Uses
intuition and experience to complement data.
Problem Solving - Identifies and resolves problems in a timely manner; Gathers and
analyzes information skillfully; Develops alternative solutions; Works well in group
problem solving situations; Uses reason even when dealing with emotional topics.
Customer Service - Manages difficult or emotional customer situations; Responds promptly to
customer needs; Solicits customer feedback to improve service; Responds to requests for service
and assistance; Meets commitments.
Interpersonal Skills - Focuses on solving conflict, not blaming; Maintains confidentiality; Listens
to others without interrupting; Keeps emotions under control; Remains open to others' ideas and
tries new things.
Written Communication - Writes clearly and informatively; Edits work for spelling and grammar;
Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret
written information.
Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness
to others' views; Contributes to building a positive team spirit; Able to build morale and group
commitments to goals and objectives; Supports everyone's efforts to succeed.
Ethics - Treats people with respect; Keeps commitments; inspires the trust of others; Works
with integrity and ethically, Upholds organizational values.
Adaptability - Adapts to changes in the work environment; Manages competing demands;
Changes approach or method to best fit the situation: Able to deal with frequent change, delays,
or unexpected events.
Safety and Security - Observes safety and security procedures; Determines appropriate action
beyond guidelines; Reports potentially unsafe conditions; Uses equipment and materials properly.
Attendance/Punctuality - Is consistently at work and on time; Ensures work responsibilities are
covered when absent; arrives at meetings and appointments on time.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty
satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability
required. Reasonable accommodations may be made to enable individuals with disabilities to
Education/Experience
perform the essential functions.
High school diploma or GED; one to two years related experience and/or training; or equivalent
combination of education and experience.
Language Skills
Ability to read and interpret documents such as safety rules, operating and maintenance
instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to
speak effectively before groups of customers or employees of organization.
MATHEMATICAL SKILLS: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common
fractions, and decimals. Ability to compute rate, ration, and percent and to draw and interpret bar
graphs.
Reasoning Ability
Ability to apply common sense understanding to carry out instructions furnished in written, oral,
or diagram form. Ability to deal with problems involving several concrete variables in
standardized situations.
Computer Skills
To perform this job successfully, an individual should have knowledge of Internet software; Project
Management software; Spreadsheet software and Word Processing software.
Other Qualifications
Highly energetic and capable of handling various tasks.
Physical Demands: The physical demands described here are representatives of those that must be
met by an employee to successfully perform the essential functions of this job. Reasonable
accommodations may be made to enable individuals with disabilities to perform the essential
functions.
While performing the duties of this job, the employee is frequently required to walk, stand and
bend; reach with hands and arms; talk or hear and taste or smell. The employee is regularly
required to use hands to finger, handle, or feel. The employee is occasionally required to climb or
balance and stoop, kneel, crouch, or crawl. The employee must occasionally lift, push, pull and/or
move up to 45 pounds. Specific vision abilities required by this job include close vision, distance
vision, color vision, peripheral vision and depth perception for visual inspection of pool and beach
areas. The employee is required to regularly express or exchange ideas by spoken words, loudly
and quickly. The employee must speak English.
Work Environment: The work environment characteristics described here are representative of
those an employee encounters while performing the essential functions of this job. Reasonable
accommodations may be made to enable individuals with disabilities to perform the essential
functions.
While performing the duties of this job, the employee is frequently exposed to outside weather
conditions; heat - subject to temperatures above 100 degrees for period of more than one hour; rain; storms. The employee is occasionally exposed to wet and/or humid conditions; high, precarious
places; toxic or caustic chemicals; risk of electrical shock and exposed to fumes or airborne
particles. The noise level in the work environment is usually loud.
What We Offer
As a full-time exempt associate, you will be eligible for full comprehensive benefits to include your choice of multiple medical plans, dental, and Vision. In addition, you will be eligible for time off benefits, paid holidays, and a 401k with company match. Occasional travel may be required to attend training and other company functions.
Disclaimer
The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties, and responsibilities to this job at any time.
Automated Employment Decision Tool (AEDT) Usage: We may utilize an Automated Employment Decision Tool (AEDT) in connection with the assessment or evaluation of candidates. The AEDT is designed to assist in objectively evaluating candidate qualifications based on specific job-related characteristics.
Job Qualifications and Characteristics Assessed: The AEDT evaluates candidates based on job qualifications and characteristics pertinent to the role, including skills, experience, and competencies relevant to the position requirements. These qualifications are determined by the unique needs of each role within our company.
Alternative Selection Process or Reasonable Accommodations: Candidates who require an alternative selection process or a “reasonable accommodation,” as defined under applicable disability laws, may make a request through our designated contact channel national_recruiting@fsresidential.com.
Requesting Information About the AEDT - NYC Local Law 144: Candidates who reside in New York City and are subject to NYC Local Law 144 may request information about the AEDT, including details on the type of data collected, the sources of such data, and our data retention policies. To submit a request, please contact us at national_recruiting@fsresidential.com; we will respond in accordance with Local Law 144, within 30 days.
Salary : $23 - $25