Operations Agent

Description

Job Overview:

The Security Area Specialist must possess strong leadership, communication, and time management.

skills. Detail oriented and able to multi-task. Responsible for quality, consistency, safety and overall

customer service presentation to residents and guests. Maintains excellent knowledge of emergency

response and access control procedures, electronic security control systems and logs, records, and forms

of each building in span of control.

Your Responsibilities

• Assists in vacation, sick time, leave of absence, and last-minute shift assistance coverage.
• Assigned to a specific region.
• Adheres to company policy in all assigned Properties.
• Needs to have reliable forms of transportation and mobile communication.
• While on duty must be in Company approved attire and/or uniform, and follow the Company dress code and policy, and have identification badges always displayed.
• When on assignment, keeps work area clean.
• All safety procedures must always be adhered to. Any safety issues must be brought to the attention of the Property Manager immediately.
• Responsible for checking the Fire Alarm panel to ensure that it is in normal Status.
• Reports any indicated troubles in writing to the Property Manager immediately.
• Follow property specific procedures for handling emergency situations (e.g., Evacuations, medical emergencies, and natural disasters)
• Maintains awareness of undesirable persons on property premises.
• Patrol property as required and report all issues of concern.
• Utilize radio communications IAW property guideline.
• Prepare and review written documents. (e.g., daily logs, inspections, reports)
• Exchange information with other employees using two-way radio or control base radio.
• Responds to emergency situations in a timely and efficient manner.
• Reports all complaints/issues to The Director of Operations.
• On call 24/7 for emergencies and call outs assigned by Director of Security. Including, but not limited to weekends and Holidays.
• May be assigned other duties, responsibilities as required.
  
  

Skills & Qualifications

• High school diploma or equivalency required.
• Valid Florida Security License “D”
• Two (2) to three (3) years of hospitality security experience is preferred.
• Proficiency and working knowledge of Microsoft Office applications preferred.
• Effective written and verbal communication skills.
• Multiple language fluency is desirable.
• Strong customer service, communication and interpersonal skills required.
  
  

Physical Requirements

• Ability to lift 30 – 50 lbs.
• Work in an upright standing or sitting position for long periods of time.
• Handle, finger, grasp and lift objects and packages.
• Reach with hands and arms.
• Communicate, receive, and exchange ideas and information by means of the spoken and written word.
• Ability to navigate the property/building quickly and easily as required to meet the job functions.
• Complete all required forms.
• Possess knowledge of multi-building operations.
• Ability to work extended hours and weekends based on project requirements.
• Driving is required.
  
  

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Schedule: Friday and Saturday 10pm to 6 am
  
  

What We Offer

As a full-time exempt associate, you will be eligible for full comprehensive benefits to include your choice of multiple medical plans, dental, and Vision. In addition, you will be eligible for time off benefits, paid holidays, and a 401k with company match. Occasional travel may be required to attend training and other company functions.

Compensation: $17.00 Hourly

Disclaimer

The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties, and responsibilities to this job at any time.

Automated Employment Decision Tool (AEDT) Usage: We may utilize an Automated Employment Decision Tool (AEDT) in connection with the assessment or evaluation of candidates. The AEDT is designed to assist in objectively evaluating candidate qualifications based on specific job-related characteristics.

Job Qualifications and Characteristics Assessed: The AEDT evaluates candidates based on job qualifications and characteristics pertinent to the role, including skills, experience, and competencies relevant to the position requirements. These qualifications are determined by the unique needs of each role within our company.

Alternative Selection Process or Reasonable Accommodations: Candidates who require an alternative selection process or a “reasonable accommodation,” as defined under applicable disability laws, may make a request through our designated contact channel national_recruiting@fsresidential.com.

Requesting Information About the AEDT - NYC Local Law 144: Candidates who reside in New York City and are subject to NYC Local Law 144 may request information about the AEDT, including details on the type of data collected, the sources of such data, and our data retention policies. To submit a request, please contact us at national_recruiting@fsresidential.com; we will respond in accordance with Local Law 144, within 30 days.