What are the responsibilities and job description for the Luxury Residential Concierge (PM, High-rise) position at FirstService Residential?
We are seeking a polished and service-driven Concierge to join our luxury residential community at Museum Tower. This role is ideal for a professional who thrives in a fast-paced, high-touch environment and understands that exceptional service is defined by anticipation, discretion, and attention to detail.
Key Responsibilities:
- Deliver a seamless, 5-star experience to residents and guests at every interaction
- Serve as the primary point of contact, managing arrivals, departures, and daily requests
- Coordinate reservations, transportation, events, and personalized services with precision
- Monitor access control and maintain a secure, well-managed front desk presence
- Build strong relationships with residents, local businesses, and service providers
- Handle administrative duties, reports, and communications with accuracy and professionalism
What We’re Looking For:
- Experience in luxury hospitality, high-rise residential, or similar environment
- Exceptional communication, organization, and problem-solving skills
- Polished presentation with a calm, professional demeanor under pressure
- Strong local knowledge and a passion for delivering personalized experiences
- Ability to multitask while maintaining the highest level of service standards
What We Offer:
- Compensation between 22$-23$/hour
- Comprehensive medical, dental, and vision benefits
- Paid time off and holidays
- 401(k) with company match
- Opportunity to grow within a leading luxury residential management company
If you are passionate about delivering elevated service and creating memorable resident experiences, we invite you to apply!