Facility Services Coordinator

Description

Job Overview:
The Facility Services Coordinator at Kennedy House Co-ops will be responsible for assisting the Operations Manager and Resident Services Coordinator in the administration of the day-to-day operations of the custodial services for the community association.


Schedule: 10AM-6PM Mon-Fri, with rotation of 1 Sat and 1 Sun in each calendar month


Your Responsiblities:

• Be knowledgeable of all association governing documents, rules and regulations and general legal requirements of a community association
  
  

• Provide excellent customer service and maintain open lines of communication with fellow associates and homeowners
  

• Follow all policies and procedures of the association
  

• Recommend initial task/frequency structure for all housekeeping staff assignments
  

• Recommend adjustment to work assignments to ensure efficient allocation of staff resources
  

• Inspect all amenity spaces, as well as select portions of common areas on a daily basis, review housekeeping staff’s daily reports and make ad-hoc adjustments to address immediate deficiencies and other issues as they arise
  
  

• Determine the appropriate frequency for periodic cleaning tasks (weekly, monthly, quarterly and annually). Monitor efficacy of periodic cleaning program and make adjustments as needed.
  
  
  
  

• Monitor housekeeping-related work requests, generate work orders and provide day-to-day direction to housekeeping staff as needed
  

• Generate maintenance work orders to address conditions observed during the course of daily inspections
  
  

• Track key metrics of housekeeping operations and provide monthly report for inclusion in board package
  
  

• Assist management staff with establishment and adjustment of housekeeping training and work rules
  

Skills & Qualifications:

• High school diploma or equivalency required - Bachelor’s Degree preferred
  

• Minimum of 2 years of experience in building maintenance and leadership
  

• Strong written and verbal communication skills
  
  

• Strong time management skills
  
  

• Excellent word processing, mathematics, and computer skills required.
  

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
The requirements listed below are representative of the knowledge, skill and/or ability required.

• Knowledge of methods, materials and equipment regularly used in custodial, maintenance and repair work
  

• Strong organizational skills
  

• Strong written and verbal communication skills
  

• Excellent word processing, mathematic, and computer skills required.
  

Physical requirements:


The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Position involves sitting, standing, stooping, kneeling, pushing, shoving, lifting, carrying and moving objects that can weigh up to 25 lbs. This movement can occur throughout the day. Must also be able to climb several flights of stairs if necessary.
  

• Must be able to sit and stand for extended periods of time.
  
  

• Must be able to communicate both on the phone and in person with our clients in order to resolve issues and manage the business.
  
  

• Must have finger dexterity for typing/using a keyboard.
  
  

• Must be mobile enough to move around both the office in order to make copies, send mail and faxes and to walk around the property. This could include lengthy walks on uneven areas.
  
  

• Talking and hearing occur continuously in the process of communicating with guests, supervisors, and other associates.
  
  

• Capable of working extended hours, to include evenings, weekends and holidays as necessary.
  

• This position may alternate between working indoors in a controlled climate and with proper lighting, to an outdoors setting with variable climate and lighting.
  

• Must be able to interact with all types of individuals, be mentally alert, detail oriented, and with good reasoning skills.
  

• Must be able to work on more than one assignment at a time with frequent interruptions, changes and delays. Must be able to remain focused and work effectively, efficiently, and cheerfully under such circumstances. For safety reasons, employee must remain alert to working conditions and aware of safety, health, and environmental concerns.
  

• Must be able to work effectively and cheerfully in an environment which may be stressful due to adversarial situations resulting from the proper performance of duties.
  

The work environment characteristics are normal conditions for the role. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Hours over and above normal office hours will occur, including evenings, holidays, and some weekends. Schedule is subject to change based on business needs.





What We Offer:



As a full-time associate, you will be eligible for full comprehensive benefits to include your choice of multiple medical plans, dental, and vision. In addition, you will be eligible for time off benefits, paid holidays and a 401k with company match. Occasional travel may be required to attend training and other company functions.



Compensation: $24.04 - $26.44 per hour