What are the responsibilities and job description for the Facilities Maintenance Technician position at FirstService Residential?
Description
Job Overview:
Maintaining an attractive, safe and pleasing environment for residents is of the utmost importance in delivering service to the community. The Facilities Maintenance Technician is assigned to specific areas to perform and monitor landscape maintenance. Customer service is primary, and associates must maintain a good relationship with the residents, co-workers and vendors.
Compensation: $70,304 - 75,000
FirstService Residential will compensate the successful candidate in accordance with the posted range. The salary or wage paid to the successful candidate will be commensurate with experience, education, and specific job responsibilities. For positions designated at a client's property, the salary or wage will also be premised upon the client's directive. The base pay range is subject to change and may be modified in the future.
Your Responsibilities
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Tools & Equipment Used
FirstService Residential transforms the property management landscape by providing professional association management services to over 9,000 residential communities across the United States and Canada.
Our dedication to associate satisfaction and growth is recognized by our Great Place to Work certification, exemplifying our commitment to fostering a positive and inclusive workplace culture. Our 19,000 associates can count on competitive salaries, top-tier medical, dental, and retirement benefits, career training, and support for continued professional development.
Experience exceptional service with a fulfilling career in property management with FirstService Residential.
To learn more about our company and culture, please visit www.fsresidential.com/california
Disclaimer
The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties, and responsibilities to this job at any time.
FirstService Residential is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status.
Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances. All offers of employment with FirstService Residential are contingent upon a satisfactory background check.
Automated Employment Decision Tool (AEDT) Usage: We may utilize an Automated Employment Decision Tool (AEDT) in connection with the assessment or evaluation of candidates. The AEDT is designed to assist in objectively evaluating candidate qualifications based on specific job-related characteristics.
Job Qualifications and Characteristics Assessed: The AEDT evaluates candidates based on job qualifications and characteristics pertinent to the role, including skills, experience, and competencies relevant to the position requirements. These qualifications are determined by the unique needs of each role within our company.
Alternative Selection Process or Reasonable Accommodations: Candidates who require an alternative selection process or a “reasonable accommodation,” as defined under applicable disability laws, may make a request through our designated contact channel national_recruiting@fsresidential.com.
Requesting Information About the AEDT - NYC Local Law 144: Candidates who reside in New York City and are subject to NYC Local Law 144 may request information about the AEDT, including details on the type of data collected, the sources of such data, and our data retention policies. To submit a request, please contact us at national_recruiting@fsresidential.com; we will respond in accordance with Local Law 144, within 30 days.
Job Overview:
Maintaining an attractive, safe and pleasing environment for residents is of the utmost importance in delivering service to the community. The Facilities Maintenance Technician is assigned to specific areas to perform and monitor landscape maintenance. Customer service is primary, and associates must maintain a good relationship with the residents, co-workers and vendors.
Compensation: $70,304 - 75,000
FirstService Residential will compensate the successful candidate in accordance with the posted range. The salary or wage paid to the successful candidate will be commensurate with experience, education, and specific job responsibilities. For positions designated at a client's property, the salary or wage will also be premised upon the client's directive. The base pay range is subject to change and may be modified in the future.
Your Responsibilities
- Work from written work orders and verbal instruction without direct supervision
- Interface with homeowners regarding common area maintenance matters
- Interface with landscape contractors to provide direction as required
- Monitor landscape contractor performance; submit reports on contractor performance when needed
- Empty common area facilities trash as needed
- Provide common area porter services as needed
- Conduct maintenance repairs as needed
- Obtain quotes for facilities repairs when directed by supervisor
- Assist other staff members in their areas of responsibility as required; such as common area community event preparation
- Communicate with community residents both verbally and in writing to answer questions, respond to issues or concerns, or share information
- Respond to time-sensitive facility, common area, and landscape maintenance matters quickly and proficiently
- Responsible to ensure walkthroughs of all facilities are completed weekly, and to direct responsible vendors for repairs in accordance with budget guidelines
- Responsible for completion of applicable punch list items
- Dispatch work orders and projects to vendors in a timely manner
- Perform quality checks of tasks assigned to vendors
- Have a mechanical understanding of building systems and infrastructure in and around the common area landscape and facilities/amenities to troubleshoot issues that may arise in the daily use and function
- Ensure application of all necessary safety procedures and legal compliance for the common areas and amenities, and that safety inspection reports are completed monthly
- Update and keep Facility Maintenance manuals current
- Coordinate maintenance repairs and project meeting dates, times, and events
- Support Lifestyle Team events by meeting and understanding needs for maintenance and janitorial and additional event-related facility needs
- Attend and assist community events as requested
- Coordinate with General Manager to prepare monthly calendars for deadlines, reports, processes, and standing meetings
- Create required association and management reports
- Coordinate and attend as requested by supervisor all designated meetings or functions
- Apply a pro-active approach to all areas of responsibility and strive for continued improvement and excellence throughout
- On call as needed to address emergency common area repairs such as flooding and/or gate failures, and other repairs as needed
- Oversight and understanding of vehicle and pedestrian gate mechanical operating systems and components to conduct minor repairs
- Ensure the representation of a positive organizational image to residents, business partners, community organizations and surrounding communities.
- Oversee management and task completion of annual maintenance calendar
- Perform other tasks and duties as assigned by General Manager when required and directed
- An ability to follow verbal and written directions, keep accurate records, fill out logs and journals, and perform administrative operational functions.
- Knowledge of the principles of landscaping and the use and maintenance of landscape tools
- Knowledge in irrigation maintenance and repairs
- Familiarity and comfort with the use of power tools including blowers, weed eaters, power washer, chainsaw, sprayer, etc.
- Proficient in speaking, reading and writing English as this position requires interfacing verbally with the public, residents, vendors, peers and supervisors.
- Ability to prepare written reports and complete log sheets.
- Bilingual Spanish helpful.
- Excellent general math skills.
- Ability to determine next level involvement for problem resolution.
- Must demonstrate good judgment.
- Ability to think and work independently as well as part of a team.
- Must be able to work well under pressure and deadlines, as well as work independently and prioritize time effectively.
- Ability to make decisions and solve problems creatively.
- High School Diploma or GED
- 2 years of experience in facilities maintenance and repair field
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Must be able to walk/hike extended distances to conduct trail system inspections
- Must be able to lift 50 lbs. May be required to carry heavy equipment or materials up/down slopes and in uneven terrain for an extended distance
- Must be able to move, bend, stoop, and push/pull as appropriate for this physical job
- Must be able to stand and walk for extended periods of time, including walking on slopes or uneven surfaces.
- Work duties may require the ability to stand or walk on hard surfaces for frequent and prolonged periods of time
- Must have finger dexterity for typing/using a keyboard
- Work is performed in a variety of environmental conditions, with exposure to outdoor temperatures, weather variations, traffic and equipment noise, equipment vibrations, vehicle and/or chemical fumes, chemicals such as cleaning solvents and grease, machinery and their moving parts and dust.
- Consistent and regular attendance required.
- Exposure to dust, noise, paint and primer fumes, cleaning chemicals, pollens, and molds will be experienced.
- Some heavy lifting, standing, climbing.
- This position is an outdoor position. Applicant will be exposed to seasonal weather conditions which may include extreme heat, cold, wind, rain and snow.
Tools & Equipment Used
- Possession of, or ability to obtain, an appropriate valid Driver's License and state mandated vehicle insurance.
- Abilities to operate tools required to preform maintenance duties of the common area facilities
- Medical, dental, and vision plans (full time and those working 30 hours)
- Part time 20 hours qualify for dental and vision
- 401K match
- Time off including vacation, sick, and company paid holidays
- Pet insurance available
- Tuition reimbursement
- Legal services
- Free emotional wellbeing and daily life assistance support for all associates
- Domestic partner coverage
- Health savings account
- Flexible spending account
FirstService Residential transforms the property management landscape by providing professional association management services to over 9,000 residential communities across the United States and Canada.
Our dedication to associate satisfaction and growth is recognized by our Great Place to Work certification, exemplifying our commitment to fostering a positive and inclusive workplace culture. Our 19,000 associates can count on competitive salaries, top-tier medical, dental, and retirement benefits, career training, and support for continued professional development.
Experience exceptional service with a fulfilling career in property management with FirstService Residential.
To learn more about our company and culture, please visit www.fsresidential.com/california
Disclaimer
The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties, and responsibilities to this job at any time.
FirstService Residential is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status.
Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances. All offers of employment with FirstService Residential are contingent upon a satisfactory background check.
Automated Employment Decision Tool (AEDT) Usage: We may utilize an Automated Employment Decision Tool (AEDT) in connection with the assessment or evaluation of candidates. The AEDT is designed to assist in objectively evaluating candidate qualifications based on specific job-related characteristics.
Job Qualifications and Characteristics Assessed: The AEDT evaluates candidates based on job qualifications and characteristics pertinent to the role, including skills, experience, and competencies relevant to the position requirements. These qualifications are determined by the unique needs of each role within our company.
Alternative Selection Process or Reasonable Accommodations: Candidates who require an alternative selection process or a “reasonable accommodation,” as defined under applicable disability laws, may make a request through our designated contact channel national_recruiting@fsresidential.com.
Requesting Information About the AEDT - NYC Local Law 144: Candidates who reside in New York City and are subject to NYC Local Law 144 may request information about the AEDT, including details on the type of data collected, the sources of such data, and our data retention policies. To submit a request, please contact us at national_recruiting@fsresidential.com; we will respond in accordance with Local Law 144, within 30 days.
Salary : $70,304 - $75,000