What are the responsibilities and job description for the Business Development Director position at FirstService Residential?
Description
Job Overview: As the Business Development Director, you’ll be responsible fo providing strategic sales initiatives. Engaging in marketplace sales activity and working closely with Market Leaders, operational Executives and the Marketing Department on lead generation, sales activities and proposal generation. The role requires superior planning, communication and business development skills together with the ability to effectively collaborate with various internal senior associates to effectively close sales and achieve targets. Your Responsibilities:- Responsible for the ongoing development and implementation of new client development.
- Execute our sales strategy to obtain residential association management contracts that meet the FirstService Residential client‐type strategy.
- Assist in the growth of current market territories by attending and planning business development meetings as requested.
- Manage and directly participate in the sales process; deliver sales presentations to prospective clients.
- Continually seek out innovative ways to communicate our value to prospects and existing clients.
- Monitor competition and keep on top of industry trends; report findings to senior leadership team.
- Manage sales process through utilization of CRM (Dynamics) entering and updating lead/opportunity information, documents, generation of sales follow up schedule, and lead/opportunity communications.
- Collaborate with marketing team and participate in preparation of proposal (RFP) responses.
- Identify growth opportunities within existing managed communities; manage and lead the internal sales process.
- Proficient and effective at giving client presentations and closing deals.
- Coordinate and/or participate in the strategy of sale presentations including internal preparation of materials, team member attendance, pre and post meeting conference calls.
- Bachelor’s degree plus a minimum of 3 years sales experience in a service-related industry
- CRM experience (Microsoft Dynamics preferred)
- Demonstrates strong and effective customer service and relationship building skills:
- Ability to be able to immediately develop rapport with a variety of personalities and “types” of clients and potential clients during and after the sales process
- Ability to be “of service” to all internal customers, effectively working with multiple styles and influences that present unique needs and demands on the sales process
- Attend both internal and external business development meetings and / or events, which may include but is not limited to; industry conferences and meetings and company hosted business development events
- Possess excellent grammar, spelling and proofreading skills
- Demonstrate good common sense, sound judgment, and a high ethical bar.
- Consistently perform at high levels in a fast‐paced ever‐changing work environment.
- Ability to work independently; capable of taking ownership of assigned tasks and to anticipate work requirements.
- Business development and/or operations experience in residential condominium management or a related industry is preferred.
- This position is one of “active” selling and has the responsibility to attend both internal and external business development meetings and / or events, which may include but is not limited to; industry conferences and meetings and company hosted business development events. This may require travel and overnight stays.
