Banquet Coordinator

Banquet Sales Coordinator

Do you aim high? Are you genuinely helpful? Are you looking for a place where you can make a difference, receive ongoing support and training, and build a rewarding, long-lasting career? Then you may be a good fit for FirstService Residential, North America's foremost property management firm. We're all about our associates, and as we continue to grow, we're looking for even more quality people who share our dedication to doing what's right, improving residents' quality of life, building great relationships and truly making a difference for their clients, their colleagues and themselves. Is that you? If so, we think you should get to know us

Job Responsibilities:

• Represent property at community functions.
• Implement & direct the property's banquet sales activities.
• Coordinate service activities related to the sales function to maximize customer satisfaction & overall profitability.
• Control dates and availability of event spaces.
• Design & propose events/programs to meet client needs.
• Negotiate with client to achieve maximum profit while satisfying client needs.
• Review sales statistics & market analysis to formulate a clear sales plan.
• Follow up with clients to promote good will & foster additional business, repeat bookings, & referrals.
• Follow up on progress of groups booked.
• Conduct &/or attend meetings to maintain favorable working relationships among company employees & to promote maximum morale, productivity, & efficiency.
• Prepare reports to develop a more informative data base for improved management decision-making & critical evaluation of work activities.
• Foster a cooperative & harmonious working climate conducive to maximum employee morale & productivity.
• Develop and maintains relationships with key clients in order to produce group business.
• Handle billing for event space.
• Work front desk when needed or required by management.
• Assist other departments when needed.
• Oversee all events in event space.
• Ability to lift up to 40 lbs.

Additional Duties and Responsibilities:

• Practice and adhere to FirstService Residential Global Service Standards.
• Conduct business at all times with the highest standards of personal, professional and ethical conduct.
• Perform or assist with any operations as required to maintain workflow and to meet schedules. Notify supervision of unusual equipment or operating problems and the need for additional material and supplies.
• May participate in any variety of meetings and work groups to integrate activities, communicate issues, obtain approvals, resolve problems and maintain specified level knowledge pertaining to new developments, requirements, policies, and regulatory guidelines.
• Ensure all safety precautions are followed while performing the work.
• Follow all policies and Standard Operating Procedures as instructed by Management.
• Perform any range of special projects, tasks and other related duties as assigned.

Supervisory Responsibility:

Yes

Education and Experience:

High School Diploma or equivalent

Physical Requirements/Working Environment:

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The work environment characteristics are normal office conditions at an onsite community. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Hours over and above normal office hours will occur, including evenings, holidays, and some weekends. Schedule is subject to change based on business needs.

Travel:

None

Disclaimer:

The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties and responsibilities to this job at any time.