What are the responsibilities and job description for the PC Deployment Technician position at firstPRO, Inc?
This hands-on role with our customer’s PC Deployment Team requires the following:
• Interacting with end users and department managers to coordinate device deployment
• Work with project managers and end users to understand migration requirements, create deployment schedule and effectively communicate to level set expectation
• Configuration and staging of clinical and nonclinical (PCs, Phones, and peripherals) machines on-site or at their configuration center
• Management and deployment of Windows 11 machines for end users and basic network connectivity troubleshooting
• Providing post deployment support at Marlton-based locations
• Responsible for equipment management - repurposing machines for redeployment/disposal
• Report Deployment success/issues to the project team
• Working at any time with 4-8 deployment technicians
• Team Player with ability to support migrations
Qualifications
• Minimum of 2-3 years of experience in computer hardware installation, maintenance, and repair. Strong analytical, technical and troubleshooting skills required. Customer focus and a positive, can-do approach is critical.
• Must have good interpersonal, verbal and written communication skills.
• Able to write and maintain clear documentation about system architecture, release, and implementation plans, and develop and maintain internal documentation.
• Strong attention to detail, problem investigation and diagnostic skills.
Just minutes from all major interstates, our customer offers an exceptional and professional work environment. Candidates interested in learning more about this exciting, long-term opportunity may contact me for additional information.