What are the responsibilities and job description for the Accounts Receivable Specialist - Hybrid Remote position at firstPRO, Inc?
Our client, a rapidly expanding company in West Chester, is adding an Accounts Receivable Specialist to their team. This is a key role for someone who thrives on ownership, cross-functional collaboration, and keeping financial operations running smoothly. If you enjoy balancing deep detail work with proactive communication, this is a great next step.
What You’ll Do
- Manage the end-to-end AR process for a defined sales region: billing, payments, account activity, and everything in between.
- Keep customer accounts clean, accurate, and up to date, jumping on discrepancies before they escalate.
- Gather, review, and apply purchase orders tied to case activity, ensuring all documentation aligns with internal and field requirements.
- Work closely with sales reps, operations, and distribution partners to verify case details and supporting paperwork.
- Build precise invoices based on contracts, completed work, and internal pricing policies.
- Distribute invoices promptly to customers and relevant internal stakeholders.
- Lead proactive outreach via email and phone to drive timely collections.
- Review aging reports, identify risk areas, and recommend escalation paths.
- Accurately apply payments and reconcile accounts to ensure clean financial records.
- Monitor distributor performance around PO submission, documentation, and adherence to AR procedures.
- Flag issues, communicate gaps, and help drive corrective actions.
- Partner with Sales, Operations, and Customer Service to resolve customer issues and reduce payment delays.
- Provide reporting and AR insights to leadership for forecasting and strategic decision-making.
What You’ll Bring
- 2 years of experience in AR, billing, or similar financial operations.
- Solid understanding of invoicing, collections, and payment posting.
- Ability to handle high transaction volumes with precision and urgency.
- Clear, confident communication skills.
- Strong Excel and ERP system proficiency.
- Problem-solving mindset with a proactive, ownership-driven approach.
- Experience in healthcare, medical device, or distribution environments is ideal.
- Familiarity with POs, case-based billing, or documentation-driven workflows is a plus.
Work Arrangement
- On-site 3–4 days per week at the West Chester, PA corporate office.
Salary : $55,000 - $65,000