Fiber Design Technician

Summary: The Fiber Design Technician (FDT) is responsible for management and implementation of technical OSP and ISP into FirstLight's GIS Platform. The Fiber Design Technician (FDT) will be responsible for creating construction prints, splice plans, providing support to field teams and ensuring as-built data is accurately entered. The Fiber Design Technician (FDT) is required to adhere to the Firstlight standards.  Working with and communicating clearly with various departments is a priority. The Fiber Design Technicians (FDT) will be part of an on-call rotation to support the NOC and Fiber Construction Engineers during outages. 

 Responsibilities: 

• Participate in large project kick-off meetings with project stakeholders.
• Attending scheduled construction meetings to update, identify and prioritize jobs ready for the fiber design phase of a project.
• Work in tandem with the Fiber Construction Engineers for uniformity and precision in all project documentation.
• Ensure Fiber Design Management and Project Managers are promptly updated on any issues that may affect project timelines or budgets.
• Design optimal and efficient fiber backbone routes per customer specifications within task forecasted date.
• Digitizes lines and elements in current mapping software according to Firstlight standards.
• Produce standardized and consistent construction prints and splice plans.
• Update the initial designs, in the mapping system, from the as built construction data provided by the Fiber Construction Engineers.
• Ability to train users on new and existing procedures and systems.
• Identify and communicate segments becoming fiber constrained to Fiber Design Management.
• Support emergency and trouble responses related to fiber impairments as a participant in an On-Call rotation.
• Work jointly with the NOC, Field Operations, and Fiber Construction to coordinate repair teams.
• Ensure Service-related projects are completed on time with excellence.
• Participate in continuous improvement initiatives and standard operating procedures documentation activities.
• Other duties as assigned.

This job description outlines the core responsibilities of the position but is not exhaustive. The Construction Engineer may be required to undertake additional duties as necessary and assigned by the company to meet the needs of the business.  FirstLight reserves the right to review and make modifications and revisions to the job description as necessary. 

About FirstLight:

FirstLight, headquartered in Albany, New York, provides fiber-optic data, Internet, data center, cloud and voice services to enterprise and carrier customers throughout the Northeast connecting more than 13,000 locations in service with more than 125,000 locations serviceable by our more than 25,000-route mile network. FirstLight offers a robust suite of advanced telecommunications products featuring a comprehensive portfolio of high bandwidth connectivity solutions including Ethernet, wavelength, and dark fiber services as well as dedicated Internet access solutions, data center, cloud and voice services. FirstLight’s clientele includes national cellular providers and wireline carriers and many leading enterprises, spanning high tech manufacturing and research, hospitals and healthcare, banking and financial, secondary education, colleges and universities, and local and state governments.

FirstLight Fiber is an equal opportunity employer. In accordance with state and federal laws, FirstLight’s equal opportunity policy is that all applicants and employees are treated equally by the company with respect to employment opportunities, regardless of race, color, religion, sex, sexual orientation, disability, or veteran status or veteran disability.