Facilities Engineer

This job Description is intended as a framework of Network Facilities Team roles and responsibilities and is not a complete list of all items Facilities Team members are accountable for. No document can cover all contingencies. The intent here is to provide a working document to create understanding of expectations.

Role: Oversee new common system and infrastructure installation / capacity augment projects. Monthly common system capacity reporting for assigned facilities. Day to day maintenance and PMs of assigned FirstLight facilities. Subject matter and special task per management assignment. This role has combined responsibility for data center process and compliance activities.

Responsibilities: Coordination and oversight of purchasing, installation, repair, and routine maintenance for each assigned facilities asset. Coordinate internal resources, contractors/vendors for existing facilities and new construction, cabinet installations and service cross connections. Monthly common system capacity reporting for assigned facilities. SP Marketplace documentation of All Facilities / assets assigned. Proficiency with SP Marketplace essential.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Responsible for maintenance and installation activities on major network infrastructure components.
• Works with Network Design Engineering to facilitate clean SOW packages, Understands power and grounding, HVAC / UPS architecture fundamentals.
• Basic understanding of test equipment i.e., Power/grounding / HVAC / UPS, all related / required testing equipment to conduct and troubleshoot the FirstLight infrastructure.
• Network Facilities Technician must understand access procedures for all relevant sites under their area of operation. .
• Preventative maintenance / reporting for infrastructure components i.e., HVAC, Emergency Generators, transfer switching, remote gen set operation, maintenance, and interface connections.
• Network Facilities Engineer has oversight of contract labor for end-to-end installation, test, turn-up, and maintenance of all infrastructure and common systems related projects.
• Participate in On-Call Rotation.
• Be available as Essential Personnel in emergency scenarios.
• When necessary, assist Field Operations installation tasks.
• Completes special projects and other duties as assigned.

QUALIFICATIONS, KNOWLEDGE, and SKILLS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the qualifications, knowledge, skill and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

• Reading and understanding CLR’s, Floor Plan diagrams, One Line power diagrams
• Service order workflow from internal systems
• Inventory control protocols, (i.e., use of PIC list / POR process in SutiProcure
  1. https://firstlight.sutiprocure.com/
• SharePoint access / use of departmental, engineering and NOC related pages
• Troubleshooting process (i.e., point to point analysis)
• AC / DC power architecture and operational fundamentals
• Utility and Emergency Power Architecture and operational fundamentals
• Field Test equipment operation (i.e., Power Measurement)
• Industry standard installation practices:
  1. Familiar with industry installation (Telcordia) installation standards
  2. Lacing and sewing
  3. Planning for network installations by studying customer orders, plans, manuals, and technical specifications.
  4. Ordering and gathering equipment, supplies, materials, and tools, assessing installation site; preparing an installation diagram.
  5. Verifies service by testing circuits, equipment, and alarms, identifying, correcting, or escalating problems.
• Updates job knowledge by participating in educational opportunities; reading technical publications.
• Enhances department and organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
• Position Expectations: Overall common systems operations and maintenance of FirstLight facilities, accommodating customers, contractors, and internal colleagues. Coordinate projects with Facilities Director, department managers and project managers. The duties require strict adherence to budgets, adherence to a formal bid process including but not limited to Scope development, bid site walks, Bid open and close scheduling. This position is responsible for management of multiple contract service providers and projects simultaneously. Where necessary the position will take responsibility specific to large projects related to existing facilities or facilities acquired in merger activity.

WORK ENVIRONMENT / PHYSICAL DEMANDS:

The work environment characteristics and physical demands described are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee frequently is required to walk, sit, use hands and fingers, handle objects or controls, talk and hear, stand, and reach with hands and arms. The employee must occasionally lift and/or move up to 100 pounds, pull cables, and use various hand tools. Position requires frequent entry into structures with stairs, ladders, and other vertical obstacles. Travel to critical infrastructure locations may be required. Occasional overnight travel may be required. Employee will be required to work and drive, in all-weather conditions. The noise level in the work environment is usually moderate but may occasionally have noise from power equipment and tools.

*** Common Systems definition examples:

Power / Water / Sewage utilities

Primary Power systems AC – DC

Secondary (Emergency) Power systems; Generators /ATS /UPS systems

Battery Plants / Strings

All power interface systems i.e. switchboards, distribution architecture

Fuel storage integrity and monitoring

Site telemetry and sensor installation / maintenance

HVAC systems

HVAC controls systems

Structural Infrastructure – i.e. Cable Ladder, Fiber Management, Enclosure / Equipment Rack infrastructure

Floors, roof, Wall structure / penetration integrity

Site Maintenance, Interior facility maintenance / Exterior site maintenance including but not limited to Plowing and mowing, access points and security, structural integrity.

Preventative Maintenance contracts and schedules for all site critical system assets

Physical integrity of Intrusion, Access and Fire alarm systems

About FirstLight

FirstLight provides fiber-optic data, Internet, data center, cloud and voice services to enterprise and carrier customers throughout the Northeast connecting more than 13,000 locations in service with more than 125,000 locations serviceable by our more than 25,000-route mile network. FirstLight offers a robust suite of advanced telecommunications products featuring a comprehensive portfolio of high bandwidth connectivity solutions including Ethernet, wavelength, and dark fiber services as well as dedicated Internet access solutions, data center, cloud and voice services. FirstLight’s clientele includes national cellular providers and wireline carriers and many leading enterprises, spanning high tech manufacturing and research, hospitals and healthcare, banking and financial, secondary education, colleges and universities, and local and state governments.

FirstLight is committed to cultivating and preserving a culture of diversity, and inclusion. We recognize that our differences are assets that strengthen us as a team, and FirstLight is committed to fostering an environment where everyone feels welcomed, valued, respected and recognized. FirstLight Fiber is an equal opportunity employer. In accordance with state and federal laws, FirstLight’s equal opportunity policy is that all applicants and employees are treated equally by the company with respect to employment opportunities, regardless of race, color, religion, sex, sexual orientation, disability, or veteran status or veteran disability.