What are the responsibilities and job description for the Community Liaison - Morris County position at FirstLight Home Care?
Benefits:
Your Responsibilities:
- Fun, Supportive and Fun work environment
- Exceptional Support Team
- Bonus based on performance
- Competitive salary
- Opportunity for advancement
- Training & development
Your Responsibilities:
- Build and Maintain Relationships: Establish and nurture strong relationships with referral sources, including physicians, hospitals, nursing homes, community organizations, and other senior care professionals. Maintain regular visits and follow-ups with existing referral sources to reinforce partnerships.
- Community Engagement: Identify new business opportunities by networking and engaging with the community, attending and hosting events, networking meetings and health fairs to promote the company’s services and brand.
- Client Acquisition: Identify potential clients and referral opportunities, ensuring a continuous pipeline of leads.
- Communication: Communicate effectively with prospective clients, families, and referral partners to understand their needs and provide solutions.
- Team work: Collaborate with our care team to ensure a seamless transition for new clients
- CRM software: Utilize the CRM tool to manage referrals and contacts, track interactions/meetings/tasks and analyze data to identify growth opportunities.
- Content Creation: Develop content for templates for use within CRM, distribute marketing materials, including brochures, create social media posts, and newsletters.
- Market Analysis: Monitor industry trends, conduct outreach and competitive analysis to strengthen brand awareness and increase home care referrals.
- Performance Tracking: Analyze and report weekly on the effectiveness of marketing campaigns and relationship-building efforts.
- 3 years of business development or networking experience in the home health care or healthcare industry, preferably with seniors.
- Strong relationship-building and interpersonal skills with the ability to connect and build trust and rapport with referral partners.
- Proven track record of achieving sales goals and developing successful networking plans.
- A goal-oriented self-starter capable of working independently and who thrives in a fast-paced and people-oriented environment.
- Excellent presentation, organization, and communication skills.
- College degree preferred but not required.
- A valid driver’s license and reliable transportation for travel within the service area.
- Proficiency in CRM tools and digital marketing, including social media.
- Be part of a mission-driven company that genuinely cares for its clients and caregivers giving you the opportunity to make a meaningful impact in the senior care industry
- Competitive base salary plus commission.
- Opportunities for professional growth and development.
- A supportive and collaborative team culture.
- Paid Time Off (PTO), Paid Sick Days, and Holidays.
- Commission and Bonus Opportunities.