Client Care Coordinator

CLIENT CARE COORDINATOR (HOME CARE)

Aptos, CA

Full-Time | Exempt | Competitive Salary

Our growing, locally owned home care agency in Aptos is hiring a Client Care Coordinator to oversee client services, caregiver scheduling, care plan management, and daily home care operations.

If you have experience in home care coordination, caregiver supervision, scheduling, care management, or healthcare operations, this is an opportunity to join a fast-growing senior care company making a meaningful impact in the community.

ABOUT THE ROLE

The Client Care Coordinator (Care Coordinator / Home Care Coordinator) is responsible for:

• Managing client intake and in-home assessments
• Developing and updating individualized care plans
• Supervising Home Care Aides (HCAs) and caregivers
• Coordinating caregiver scheduling and shift coverage
• Conducting quality assurance visits and client check-ins
• Ensuring compliance with California home care regulations
• Supporting day-to-day home care office operations
• Handling urgent scheduling needs and after-hours calls as required

This is a leadership position within a licensed California home care agency serving seniors and families throughout Aptos and surrounding areas.

KEY RESPONSIBILITIES

Client Care Management

• Conduct client consultations and service assessments
• Match caregivers with clients based on skills, availability, and client needs
• Maintain accurate client documentation and care records
• Monitor client satisfaction and resolve service concerns

Caregiver Supervision

• Supervise and support Home Care Aides
• Conduct caregiver evaluations and coaching
• Ensure caregivers meet training and compliance standards
• Reinforce company policies and best practices

Scheduling & Operations

• Manage daily caregiver scheduling and shift coordination
• Use home care scheduling software and care management systems
• Maintain compliance with CDSS Home Care Services regulations
• Support office workflow and administrative processes

QUALIFICATIONS

Required

• Active Home Care Aide (HCA) registration with the California Department of Social Services (CDSS)
• Experience in home care, senior care, healthcare coordination, or caregiver supervision
• Strong organizational and time-management skills
• Experience with scheduling software or care management systems
• Proficiency in Microsoft Office and Google Workspace
• Valid California Driver’s License and reliable transportation

Preferred

• 2 years experience in home care operations or care coordination
• Experience supervising caregivers or healthcare staff
• Background in senior services, assisted living, or in-home care

IDEAL CANDIDATE PROFILE

We are looking for a Client Care Coordinator who is:

• Organized and detail-oriented
• Compassionate and service-driven
• Experienced in home care scheduling and caregiver management
• Comfortable handling multiple priorities
• A strong communicator with families and staff

COMPENSATION & BENEFITS

• Competitive salary (based on experience)
• 401K
• Professional growth opportunity
• Leadership role in a growing home care agency
• Supportive, mission-driven team environment

WORK ENVIRONMENT

This position includes both office work and in-home client visits in Aptos and surrounding communities. Occasional after-hours availability may be required for urgent scheduling needs.

APPLY TODAY

We are building something special in Aptos – and we’re looking for someone who wants to build it with us.

If you are an experienced Client Care Coordinator, Home Care Coordinator, Care Manager, or Healthcare Scheduler looking to grow with a respected home care agency, we would love to hear from you. Join us to be part of a passionate team committed to delivering compassionate home care services.

Apply through really and tell us about your experience in home care coordination and caregiver supervision.

Pay: $70,000.00 - $72,000.00 per year

Benefits:

• 401(k)

Work Location: In person

Salary : $70,000 - $72,000