Materials and Logistics Coordinator

Summary Of Responsibilities

The Materials & Logistics Specialist partners with field operations to ensure the day-to-day success of material management programs, most notably the field Inventory Management System (IMS). This role requires a strong eye for detail and plays a crucial part in the accuracy, efficiency, and reliability of our materials workflows. The Specialist serves as the primary point of contact and escalation for routine issues, supports field teams in optimal IMS utilization, and ensures that material data is accurate, actionable, and aligned with company standards. This role balances analytical rigor with a strong service-oriented mindset toward field partners.

Essential Duties

Inventory & System Administration

• Conduct periodic audits of Fleet listings against IMS assignments to ensure data accuracy and proper technician alignment.
• Perform weekly audits of past-due orders and communicate directly with suppliers and field technicians to drive timely resolution.
• Complete bi-weekly audits of negative quantity-on-hand (QOH) items, researching root causes and performing corrective actions.
• Serve as the first line of communication for all IMS inquiries, escalating issues as needed.
  
  

Training, Support & Field Enablement

• Deliver 1:1 and small-group training for new and existing technicians, managers, and other operational partners on IMS functionality relevant to their role.
• Partner with field operations to ensure proper IMS usage, compliance, and adherence to material management best practices.
• Collaborate with suppliers and internal teams to troubleshoot order issues, navigating between the IMS and supplier platforms to drive timely solutions.
  
  

Reporting, Analysis, and Continuous Improvement

• Compile and analyze corporate credit cards (CC) spend data to identify trends, non-compliant purchases, and opportunities for optimization.
• Utilize Excel (including functions such as VLOOKUP, pivot tables, and large data set manipulation) to extract meaningful insights and provide actionable recommendations to operations leadership.
• Support continuous improvement initiatives related to inventory accuracy, material flow, supplier engagement, and compliance.
  
  

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

WORKING CONDITIONS

• Primarily work in an indoor office environment. Will visit and tour FirstKey properties. From time to time will be in an around fleet vehicles.
• May sit for several hours at a time.
• Prolonged exposure to computer screens.
• Repetitive use of hands to operate computers, printers, and copiers.
• May require travel to local FirstKey Homes markets and vendors up to 20% of the time.
  
  

Required Education And Experience

• Bachelor’s degree or experience in Supply Chain, Business, Residential Construction or Maintenance, or related field.
• Experience working with inventory management or procurement platforms such as SAP, Oracle, Dynamics, Coupa, Margin Point etc
• 2- 5 years of basic inventory management
  
  

Preferred Education And Experience

• Admin level experience of an Inventory Management System “IMS”
  
  

Required Knowledge & Skills

• Strong communication and relationship-building skills with field and supplier stakeholders.
• Proficiency in procurement systems and MS Office Suite.
• Ability to analyze data and translate findings into operational improvements.
• Proactive problem solving and root cause analysis – be the solution.
• Active Listening — Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
• Critical Thinking — Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
• Monitoring — Monitoring/Assessing performance of suppliers.
  
  

WORK STYLES & BEHAVIORS

• Integrity – This job requires being honest and ethical.
• Initiative – This job requires a willingness to proactively take on challenges and opportunities.
• High sense of urgency and responsiveness to quickly serve and support business partners to realize common goals.
• Independent and Proactive problem solver, responsive to the business’ needs.
• Attention to Detail – This job requires attention to detail, correctness and thoroughness.
• Analytical Thinking – This job requires analyzing data and information, then using logic, reasoning & insights to address challenges and opportunities.