What are the responsibilities and job description for the Systoc Billing Specialist position at FirstHealth of the Carolinas?
Overview
Responsibilities
Qualifications
FirstHealth of the Carolinas is a nationally recognized health care system located in central North Carolina. Comprised of four hospitals with more than 600 beds, the system also offers leading-edge heart care in the Reid Heart Center, the area’s only dedicated heart and vascular center. Our growing health system has more than 6,200 employees serving in more than 75 locations throughout a 15-county service area. In addition, FirstHealth has received numerous accolades for its patient care and outcomes, including recognitions from Healthgrades, U.S. News & World Report, and Becker's Healthcare.
Under indirect supervision performs a variety of basic to complex processing tasks related to ensuring timely and accurate billing and reconciliation of discrepancies in accordance with Compliance Administration practices, policies, and procedures. Works closely with the Director and Program Manager to report monthly financials.
The ability to properly handle sensitive and confidential information (including HIPAA and PHI) in accordance with federal and state laws, compliance guidelines, and company policies.
Intermediate knowledge and skills in Microsoft Office Suite, specifically Excel
Ability to communicate effectively.
Excellent computer, organizational and planning skills
Ability to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutions.
Outstanding customer service skills as well as the ability to deal with people in a manner which shows tact and professionalism.
Ability to assist peers.
Ability to work all billing requirements and reports.
Excellent writing and documentation skills
Strong attention to detail
Ability to work independently.
Ability to handle multiple tasks, projects, duties, and priorities.
Responsibilities
Process daily billing for seven Occupational Health Clinics to include workers compensation.
Provide solutions to resolve billing questions for clients.
Respond to client communication promptly and efficiently.
Verify the data input in the accounting system to ensure accuracy of client billing.
Issue invoice and send to clients through various channels (LHI, DDS, mail, email, etc.)
Manage the status of client accounts and identify inconsistencies.
Update accounting records with client information
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Qualifications
EDUCATION/CREDENTIALS
Associate degree with major courses in business administration, accounting, or related-field from an accredited college or equivalent. Minimum 3 years billing experience in a medical office.
JOB-RELATED EXPERIENCE
Customarily has at least two or more years of demonstrated experience with all billing functions.
Experience with complex client billing, preferred.