What are the responsibilities and job description for the Oncology Financial Navigator Associate position at FirstHealth of the Carolinas, Inc.?
Overview:
Abilities Required:
Position will be part of a strong team focused on initiating, monitoring and assessing all financial and coverage aspects of comprehensive oncology and hematology care. The includes participation and/or oversight related to insurance eligibility, verification of benefits, pre-cert / prior authorization, assistance and coverage resources, and financial counseling throughout the continuum of cancer services.
Responsibilities:
Additional Skills:
Writing skills, knowledge and demonstration of proper grammar and spelling in documentation, accurate and efficient typing speed, ability to respond to and anticipate needs of provider and patient, skilled at operating computers and troubleshooting when necessary, ability to use and understand documents required throughout execution of duties, ability to maintain and adjust to changing needs of providers(s), ability to work independently as well as with a team, strong interpersonal and verbal communication skills, ability to perform several tasks at one time and react calmly and effectively in an emergency situation
Abilities Required:
- Knowledge of insurance terminology and willingness to participate in educational workshops
- Knowledge of, or ability to learn Epic as well as basic Microsoft Office applications
- Knowledge of or ability to learn Medicare and Medicaid guidelines, including federal policy changes.
The necessary qualifications are:
- HS Diploma or equivalent required, associate degree preferred
- 1-2 years working in medical setting in financial related field required; 3-5 years preferred
- Oncology experience preferred