Channel Manager

Job Overview

We are seeking a dynamic and results-driven Channel Manager to lead our sales and partnership efforts across Utah and Arizona. In this pivotal role, you will develop strategic channel plans, foster strong relationships with key partners, and drive business growth through innovative sales strategies. Your energetic leadership will ensure the expansion of our client base, the successful closing of deals, and the achievement of revenue targets. This position offers an exciting opportunity to influence market presence while collaborating cross-functionally with marketing, sales, and product teams to deliver exceptional value to our clients.

Duties - As a Channel Manager for Utah and Arizona, you will be responsible for growing FirstDigital’s channel ecosystem by strengthening strategic relationships with existing Technology Advisors, expanding engagement within Telarus, and developing net new partnerships across the Technology Services Distributor (TSD) and Master Agent community.

This role serves as a liaison between FirstDigital, Technology Advisors, TSDs/Master Agents, and internal FirstDigital teams while maintaining direct accountability for generating new recurring revenue. The ideal candidate understands channel sales motions, carrier and cloud communications solutions, and has experience building trusted advisor relationships that drive long-term growth.

Your primary focus will be accelerating revenue growth through FirstDigital’s Data Network, SD-WAN services and Cloud Communications portfolio throughout Utah and Arizona.

Responsibilities - Your focus will be to grow FirstDigital’s Book of Business (BOB) by strengthening existing advisor relationships, expanding channel presence, identifying new opportunities, progressing opportunities through the sales cycle, and closing new recurring revenue.

Partner Relationship Management & Existing Advisor Growth

Develop and strengthen relationships with existing FirstDigital Technology Advisors and channel partners to increase engagement, pipeline creation, and recurring revenue growth.

Key responsibilities include:

• Driving increased mindshare within existing advisor accounts
• Conducting regular partner business reviews
• Creating joint pipeline and territory development plans
• Supporting advisors with customer strategy, positioning, and sales execution
• Improving partner adoption of FirstDigital’s Data Network and cloud communications portfolio

Territory

• Utah
• Arizona

Travel may be required for:

• Partner meetings
• Customer engagements
• Industry events
• Quarterly business reviews

Sales enablement activities - Telarus Relationship Development

Serve as a strategic liaison to Telarus by strengthening alignment with regional leadership, sales engineering teams, and Technology Advisors operating within the Telarus ecosystem.

Responsibilities include:

• Increasing FirstDigital visibility within Telarus
• Supporting Telarus-led partner events and initiatives
• Conducting joint partner prospecting and pipeline reviews
• Positioning FirstDigital as a strategic network and communications provider
• Driving incremental recurring revenue through the Telarus channel

New Partner Acquisition

Expand FirstDigital’s channel footprint by identifying and onboarding new:

• Technology Advisors
• TSDs
• Master Agents
• Referral Partners

Approved prospecting funnels include but may not be limited to:

• Telarus
• TSD/Master Agent Community
• Existing Advisor Referrals
• Industry Events
• Personal Networking
• Regional Technology Communities

Sales Responsibilities

Prospecting

Identify and develop net new channel-driven opportunities across Utah and Arizona.

Responsibilities include:

• Building strategic partner territory plans
• Conducting regular advisor outreach
• Creating joint customer engagement strategies
• Driving pipeline development activities
• Identifying whitespace opportunities within existing partner bases

Growth & Account Development

Growth

Identify opportunities to increase wallet share within existing partner-driven accounts through strategic positioning of additional FirstDigital services.

Retention & Partner Loyalty

Drive long-term partner engagement by delivering exceptional responsiveness, support, enablement, and value to advisors and their customers.

Products & Solutions

Strategically position FirstDigital solutions to improve customer experience, simplify communications, and modernize infrastructure.

Network Services

FirstDigital Fiber (Utah & Arizona)

• Dedicated Internet Access
• Enterprise Fiber Connectivity
• High Availability Solutions

Connectivity Solutions

• DIA
• Broadband
• Type 2 Circuits
• SD-WAN Connectivity

Voice Solutions

• SIP Trunking
• Microsoft Teams Direct Routing as a Service
• Microsoft Teams Operator Connect

UCaaS

• Webex Calling
• Microsoft Teams
• Zoom

Preferred Qualifications

• Experience in channel sales, telecom, cloud communications, or managed services

Pay: $125,000.00 - $150,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Work Location: In person

Salary : $125,000 - $150,000