What are the responsibilities and job description for the Items Processing Specialist position at firstcommercecu?
Love Keeping Things Moving Behind the Scenes? Join First Commerce Credit Union as an Items Processing Specialist!
If you're someone who thrives on accuracy, organization, and meeting deadlines, this role is for you. At First Commerce Credit Union, we're not just about banking - we're about empowering generations and transforming communities.
As an Items Processing Specialist, you'll play a critical role in ensuring daily financial transactions are processed accurately, securely, and on time. From managing share draft exceptions to processing wires and ATM deposits, you'll help keep our operations running smoothly while protecting our members and maintaining compliance.
What You'll Be Doing
In this role, you'll support daily processing operations by ensuring transactions are accurate, balanced, and completed on time. You'll process share draft files, review and resolve exceptions such as NSF items and stop payments, and research discrepancies as needed.
You'll also handle teller and ATM items, review deposits for accuracy, and identify potential fraud in partnership with the Fraud and Collections teams. Additional responsibilities include processing remote deposits and wires, preparing cash letters, and managing incoming deposits and payments.
You'll monitor processing queues, complete account balancing and adjustments, and help ensure compliance with all regulations. You may also provide backup support for ACH, Card Services, and other operational areas. Throughout your work, you'll focus on accuracy, meeting deadlines, and quickly resolving any issues that arise.
What You Bring to the Table
- High school diploma or equivalent
- 1–3 years of banking experience required
- Previous experience in item processing or proof operations preferred
- Experience with cash letter processing and ten-key by touch preferred
- Working knowledge of banking regulations (Reg E, BSA, OFAC, CIP) is a plus
- Strong attention to detail with the ability to identify and resolve discrepancies quickly
- Excellent time management skills and ability to meet daily deadlines
- Strong problem-solving skills and sound judgment
- Proficiency in Microsoft Windows, Word, and Excel
- Ability to work independently and collaboratively in a fast-paced, team-oriented environment
Why First Commerce?
We're a full-service, member-owned credit union with deep roots in the community and a bold vision for the future. Our culture is built on integrity, innovation, and service excellence. At First Commerce, you're not just joining a company - you're joining a cause.
What's in It for You?
We believe in taking care of our team just like we take care of our members. Here's what you can expect:
- Competitive hourly pay
- Health, dental, and vision insurance
- 401(k) with company match
- Paid time off and holidays
- Employee assistance programs
- Ongoing training and career development
- Opportunities to grow within the credit union
Plus, you'll be part of a team that's supportive, energetic, and passionate about making a difference. And if you help us find our next great hire? You'll earn a $500 referral bonus!
Ready to Start Your Journey?
Apply today and become part of a team that's redefining what it means to serve. First Commerce Credit Union – Where Service Meets Purpose.