What are the responsibilities and job description for the Deposit Operations Clerk I - Research Adjustments position at FIRSTBANK SOUTHWEST?
Job Summary: Responsible for completing the administrative and clerical functions for the operations/back-office department of the bank.
Education/Experience: A minimum of the following education/experience is required:
- High School diploma/GED and 1 year experience in a clerical related field;
- Associate Degree and 0 years’ experience in clerical related field
Job Specific Responsibilities:
- Verify RMS reports, includes checking for RMS documentation and saving with report.
- Verify Reg E, Dormant, CD maintenance, ATS, and Stop Pay reports.
- Maintains, documents, and properly stores deposit records using the current record retention schedule.
- Process Savings Bonds and Foreign Items.
- Compile POD EOD Sending Bank Summary report.
- Work Research & Adjustments. This includes working Summons and Subpoenas that the bank receives.
- Processes branch capture work.
- Provides back up to other Deposit Operations Specialists.
- Maintains detailed records on all work responsibilities.
- Maintains the confidentiality of the Bank’s customers.
- Remains current on and adheres to all regulatory requirements and training.
- Adheres to all deposit related policies and procedures, including periodic updates and maintenance of individual procedures.
- Maintains, documents, and properly stores deposit records using the current record retention schedule.
- Hours of work: Monday - Friday, 9 am - 6 pm
- Other duties as assigned.
Required Technical Knowledge:
- General computer skills
- Microsoft Office, specifically Word and Excel
Expectations of an Employee:
- Treat all customers and fellow employees with respect
- Exceed customer expectations
- Meet customer needs
- Conduct interactions with honest, ethical, and strong moral principles
- Perform at the highest level
- Take responsibility for actions
- Do what is expected
- Lead by example
- Work as a team
- Efficiently share information in a collaborating and proactive manner
- Pay attention to detail
- Solve problems
- Make sound decisions
- Manage time effectively
- Prioritize effectively
- Perform multiple tasks simultaneously
- Show up for work and be on time
- Comply with all laws and regulations
- Complete all required training
Supervisory Responsibilities: None
Amount of Travel: None
Physical Requirements:
- May need to sit/stand for long periods of time
- Sustained visual concentration while working at the computer
- Typing on a keyboard for long periods of time
- Handle high stress environment
- Maintain professional appearance
Benefits Include:
- Medical, Rx, Dental, and Vision insurance
- HSA, FSA, and Limited FSA
- Employer paid and voluntary Life Insurance/AD&D
- Short-Term Disability
- Long-Term Disability
- Accident/Hospital Indemnity/Critical Illness voluntary plans
- Identify Theft Protection
- 401k with employer match
- Vacation, Sick Leave, and Holiday pay
- Tuition Reimbursement
- Gym membership discounts
- Annual payrate increases
- Incentive based bonuses
It is the policy of FirstBank Southwest to provide equal opportunity employment (EOE) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law. In addition, FirstBank Southwest will provide reasonable accommodations for qualified individuals with disabilities. FirstBank Southwest is an affirmative action employer.