Loan Administrator

First Western Bank has a full-time opening for an on-site Loan Administrator in Chandler, AZ.

LOAN ADMINISTRATOR POSITION OVERVIEW: 

Provides administrative support to the lending team through customer service, preparing forms and documents, maintaining loan files, and processing a variety of deposit and loan-related transactions. Responsible for loan servicing, ongoing customer service, billing, payment processing, and General Ledger accounts within an environment of high work volumes and established deadlines. Independently handles production tasks requiring knowledge of lending documents, policies, and procedures. 

• Obtain information related to the commercial and consumer loan origination process including: ordering appraisals, environmental reports, credit reports, customer identification verifications, Uniform Commercial Code (UCC) searches, business entities searches, insurance information, flood certificates, and various other items
• Prepare, type, and process materials required for loan closing, statements, checks, escrow letters, journals, etc. 
• Order preliminary title policies, attorney preliminary title opinions, and update abstracts for loan commitments and review with loan officer
• Prepare commercial and consumer loan documents including, but not limited to, notes, security agreements, and guarantees according to processing guidelines
• Complete UCC filings, continuations, and terminations
• Obtain customer signatures on appropriate loan documents
• Assist with preparation of Regulation Z, settlement statements, and loan statistic sheets
• Issue checks for loan payouts and process lien waivers
• Process advances and loan payments 
• Provide customers loan and repayment schedules as requested
• Maintain loan file documentation, type comments, and enter loan data in computer system
• Prepare and submit loan documentation order packages
• Assist the loan officer with the loan closing process as needed; may review loan documents, make customer copies, and may facilitate signing of loan documents
• Complete the post-closing processes for the loan such as requesting boarding, funding the loan and disbursing fees, paying loan invoices, updating the loan file, ensuring second HMDA review occurs, lien perfection, setting loan ticklers, and ordering final loan related searches and reviews
• Complete loan servicing tasks such as filing documentation, maintaining the loan files, working tickler reports, continuing lien filings, processing servicing requests, processing participant bank payments, completing necessary reporting, and process paid loans
• Support lender(s) in all aspects of a business customer relationship; promptly and professionally greet customers; resolve customer and loan officer inquires efficiently
• Index scanned loan documents per policy guidelines and verify accuracy of loan application and closing documents
• Sort participating bank correspondence and file documentation as necessary 
• Track expired loan reviews and update files annually to bring required documentation current
• Track documents including hazard insurance, flood insurance, vehicle titles, UCC filings, financial statements, and title policies
• Type loan satisfactions on closed loans and update files for final closings
• Work the FSA reports on a bi-annual basis
• Assist the Market President with tasks related to the Chandler facility, including managing vendors and paying invoices

LOAN ADMINISTRATOR EDUCATION AND/OR EXPERIENCE:

• Associate’s degree in business, finance, accounting, or the equivalent in related work experience 
• Previous experience in banking, lending products or services, and documentation preferred
• Experience with managing files, loan documents, and records
• Knowledge of administrative, clerical procedures, and accounting principles preferred
• Proficient computer skills required; Microsoft Office and bank loan software programs preferred

LOAN ADMINISTRATOR SKILLS/ABILITIES:

• Communication – excellent written and verbal communication skills to clearly convey information to diverse audiences
• Detail Oriented – able to complete assigned work thoroughly and accurately
• Interpersonal Skills – can communicate and interact with others in a way that promotes mutual respect and trust
• Problem-Solving – skilled in identifying and resolving complex problems using analytical and critical thinking skills
• Research – able to locate and gather accurate information from various credible sources
• Teamwork – proven ability to work collaboratively in a team environment to achieve common goals
• Time Management – highly organized and efficient, with a proven ability to manage multiple projects and meet deadlines
• Willingness to Learn – open to new ideas, seeks opportunities to expand knowledge and skills, actively participates in training programs, and seeks feedback to enhance performance 
• Technology - knowledge of Microsoft Office Suite and banking software preferred

First Western Bank & Trust is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, or veteran status.